At a Glance
- Tasks: Lead a dynamic team, drive sales, and exceed customer expectations daily.
- Company: Join City Plumbing, a leader in plumbing and heating products with a strong reputation.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment focused on your growth.
- Why this job: Be part of an inclusive culture that values diversity and encourages personal development.
- Qualifications: Strong communication skills, sales experience, and a proactive approach to business growth.
- Other info: We welcome diverse applicants; donβt hesitate to apply even if you donβt meet every requirement.
The predicted salary is between 36000 - 60000 Β£ per year.
Job Description
#GoWithYourFlow Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!Key Responsibilities: Effective management of the team and resource Setting the standard of a sales orientated cultureDelivering against sales and customer demands while maximising profitabilityMaximising margin and net profit Keeping everyone safeBuild and maintain relationships with new and existing trade and retail customersAbility to interpret and analyse financial and statistical informationYou: As a Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies: Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret financial and statistical informationDon’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills.
All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match – apply anyway. You could be just the person we’re looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job.
And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity.
Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an ffer of employment.
Branch Manager employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Branch Manager
β¨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated and developed your team members to achieve sales targets.
β¨Tip Number 2
Familiarise yourself with the products and services offered by City Plumbing. Being knowledgeable about their offerings will help you demonstrate your ability to identify and capitalise on sales opportunities during discussions.
β¨Tip Number 3
Emphasise your customer relationship management experience. Be ready to discuss specific strategies you've used to build rapport and trust with customers, as this is crucial for a Branch Manager role.
β¨Tip Number 4
Prepare to discuss how you interpret financial and statistical information. Highlight any relevant experience you have in analysing data to drive sales and profitability, as this will be key in your role.
We think you need these skills to ace Branch Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your leadership experience and sales achievements. Use specific examples that demonstrate your ability to motivate a team and exceed customer expectations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role of Branch Manager. Discuss how your skills align with the company's values and culture, particularly your commitment to inclusivity and customer service.
Showcase Relevant Skills: Emphasise your communication and organisational skills in your application. Provide examples of how you've successfully built relationships with customers and driven sales growth in previous roles.
Highlight Financial Acumen: Since the role requires interpreting financial and statistical information, include any relevant experience you have in this area. Mention specific tools or methods you've used to analyse data and make informed decisions.
How to prepare for a job interview at City Plumbing
β¨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and organisational skills.
β¨Understand Sales Metrics
Familiarise yourself with key sales metrics and financial information relevant to the role. Be ready to discuss how you can interpret these figures to drive profitability and maximise margins.
β¨Build Rapport with Interviewers
Since building relationships is crucial for this role, practice establishing rapport during your interview. Use active listening and engage with your interviewers to create a connection and show your interpersonal skills.
β¨Embrace Inclusivity
Highlight your commitment to fostering an inclusive team environment. Share experiences where you've promoted diversity and inclusion within a team, aligning with the company's values and culture.