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- Tasks: Support the Branch Manager and drive sales while exceeding customer expectations.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Sales experience is a plus, but a positive attitude is key.
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
The predicted salary is between 28800 - 43200 £ per year.
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way!
Key Responsibilities
- Effective management of the team and resource in the absence of the Branch Manager
- Assisting the Branch Manager to profitably meet and exceed the branch sales targets
- Managing the sales office, branch purchasing and stock control
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.
You: As an Assistant Branch Manager, youll have an innovative and agile approach to identify growth opportunities. Youll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if youre interested in this role but think that your previous experience doesnt completely match - apply anyway. You could be just the person were looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager in Birmingham employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales and team management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service and sales shine through. Remember, they want someone who fits into their inclusive team environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at City Plumbing.
We think you need these skills to ace Assistant Branch Manager in Birmingham
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've identified opportunities and driven results in the past. Use specific examples to show us what you've achieved!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your unique approach to building relationships and how you create a positive environment for customers and colleagues alike.
Tailor Your Application: Make sure to tailor your application to the Assistant Branch Manager role. Reference the key responsibilities and skills mentioned in the job description, and explain how your experience aligns with them. This shows us that you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City Plumbing
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss how you've successfully identified and capitalised on sales opportunities in the past. Think of specific examples where you exceeded targets or built strong customer relationships.
✨Show Off Your Team Spirit
Since you'll be managing a team, it's crucial to demonstrate your ability to work collaboratively. Share experiences where you’ve supported your team or taken the lead in the absence of a manager. Highlight how you promote an inclusive environment.
✨Be Financially Savvy
Familiarise yourself with basic financial concepts and be prepared to discuss how you can interpret financial data to drive sales and maximise profit. This shows that you understand the business side of things, which is key for an Assistant Branch Manager.
✨Embrace the Company Culture
Research the company’s values and culture, especially their commitment to diversity and inclusion. Be ready to share how you can contribute to this environment and why it matters to you. Authenticity goes a long way in making a great impression!
