At a Glance
- Tasks: Support daily branch operations and drive sales while exceeding customer expectations.
- Company: Join a successful team focused on delivering results and exceptional service.
- Benefits: Enjoy competitive pay, growth opportunities, and a dynamic work environment.
- Why this job: Be part of a motivated team that values your contributions and fosters personal development.
- Qualifications: No prior experience required; just bring your passion for sales and customer service!
- Other info: This role is perfect for those looking to kickstart their career in management.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
#GoWithYourFlow Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!Key Responsibilities Effective management of the team and resource in the absence of the Branch ManagerAssisting the Branch Manager to profitably meet and exceed the branch sales targetsManaging the sales office, branch purchasing and stock controlMaximising margin and net profitKeeping everyone safeBuild and maintain relationships with new and existing trade and retail customersPrevious sales experience in a similar environment is preferable, but the right positive attitude is more importantYou: As an Assistant Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.Skills and competencies Tenacity and resilienceA pro-active approach to sales, with a strong desire and ability to win and grow new businessExperience of customer relationship management and developing a true partnership approachExcellent communication skillsSelf confident and self motivated, with the ability to work on own initiative or as part of a wider teamAbility to interpret basic financial and statistical informationDon’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills.
All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match – apply anyway. You could be just the person we’re looking for!Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job.
And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity.
Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarize yourself with the branch's sales strategies and customer service approach. Understanding their unique selling points will help you demonstrate how you can contribute to exceeding customer expectations.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you've successfully managed a team or driven sales. Highlighting these experiences will illustrate your capability to support the Branch Manager effectively.
✨Tip Number 3
Research the company culture and values. Aligning your personal values with those of the company can make a strong impression and show that you're a great fit for the team.
✨Tip Number 4
Prepare specific examples of how you've identified and capitalized on sales opportunities in previous roles. This will demonstrate your proactive approach and ability to drive results, which is crucial for the Assistant Branch Manager position.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Branch Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales or management roles. Use specific examples that demonstrate your ability to exceed customer expectations and drive results.
Showcase Your Skills: Clearly outline your skills that align with the role, such as leadership, communication, and problem-solving. Provide concrete examples of how you've successfully used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work as an Assistant Branch Manager and how you can contribute to the branch's success.
How to prepare for a job interview at City Plumbing
✨Show Your Sales Savvy
Be prepared to discuss your previous sales experiences and how you've successfully capitalized on opportunities. Highlight specific examples where you exceeded targets or inspired customers.
✨Demonstrate Team Spirit
As an Assistant Branch Manager, teamwork is crucial. Share instances where you've collaborated with colleagues to achieve branch goals, emphasizing your role in fostering a positive team environment.
✨Understand the Branch Operations
Familiarize yourself with the day-to-day operations of a branch. Be ready to discuss how you would support the Branch Manager in running the branch efficiently and effectively.
✨Customer-Centric Mindset
Prepare to talk about your approach to customer service. Provide examples of how you've gone above and beyond to meet customer expectations and how you plan to inspire customers in this new role.