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- Tasks: Support the Branch Manager in driving sales and exceeding customer expectations.
- Company: Join a dynamic team at City Plumbing, known for quality plumbing products.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment.
- Why this job: Make a real impact while building relationships and growing your career.
- Qualifications: Sales experience is a plus, but a positive attitude is key!
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
The predicted salary is between 28800 - 43200 £ per year.
#GoWithYourFlow
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role:
As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way!
Key Responsibilities
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Effective management of the team and resource in the absence of the Branch Manager
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Assisting the Branch Manager to profitably meet and exceed the branch sales targets
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Managing the sales office, branch purchasing and stock control
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Maximising margin and net profit
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Keeping everyone safe
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Build and maintain relationships with new and existing trade and retail customers
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Previous sales experience in a similar environment is preferable, but the right positive attitude is more important
You:
As an Assistant Branch Manager, youll have an innovative and agile approach to identify growth opportunities. Youll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if youre interested in this role but think that your previous experience doesnt completely match – apply anyway. You could be just the person were looking for!
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
#BelongWithUs
Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider knowledge that sets you apart from the competition.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer relationships. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've identified opportunities and driven results in the past. Don't be shy about sharing your successes!
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your unique approach to building relationships and how you create trust with customers. Remember, we’re looking for someone who can enrich our team culture.
Tailor Your Application: Make sure to tailor your application to the Assistant Branch Manager role. Use keywords from the job description and relate your experiences to the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at City Plumbing
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss how you've successfully identified and capitalised on sales opportunities in the past. Think of specific examples that showcase your ability to exceed targets and build customer relationships.
✨Show Off Your Team Spirit
Since this role involves working closely with a team, be prepared to talk about your experience in managing or supporting a team. Highlight instances where you’ve fostered collaboration and created an inclusive environment, as this aligns with their values.
✨Be Customer-Centric
Demonstrate your understanding of customer needs by sharing stories where you’ve gone above and beyond to meet those needs. This could involve resolving issues or providing tailored solutions that left customers satisfied and coming back for more.
✨Bring Your Positive Attitude
The right attitude is key! Be sure to convey your enthusiasm for the role and the company. Share how your resilience and proactive approach have helped you overcome challenges in previous roles, showing that you’re ready to tackle whatever comes your way.
