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- Tasks: Help customers design their dream bathrooms through virtual consultations and CAD designs.
- Company: Join City Plumbing, a leader in quality plumbing and heating products with a focus on customer satisfaction.
- Benefits: Enjoy remote work, flexible hours, discounts, mental health support, and a commitment to your growth.
- Why this job: Be part of a creative team that values diversity and offers full training to kickstart your career.
- Qualifications: No experience needed; just bring your passion for design and excellent communication skills.
- Other info: We celebrate diversity and encourage everyone to apply, even if you don’t meet every requirement.
The predicted salary is between 24000 - 36000 £ per year.
You’ve got the creativity and we’ve got the tools - fancy working remotely as a Virtual Bathroom Designer? We’re looking to make things even easier for our customers by offering virtual Bathroom Design consultations. Join our team of Virtual Bathroom Designers to advise and guide customers in creating their dream bathroom.
Our Virtual Bathroom Designers work remotely from home, and there are shift patterns to suit everyone. If you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales then the Virtual Bathroom Designer role could be the perfect opportunity for you. No experience necessary as full training given.
- Inspire customers in a virtual setting and support our Showrooms across the country.
- Deliver first class customer service by quickly building rapport over video call.
- Advise and recommend ideas and products.
- Provide first class CAD designs and help our customers to achieve their dream bathroom (training given).
Joining our virtual bathroom showroom team means you will be fully inducted by a Learning & Development specialist and Showroom Sales Manager. From there you’ll have a full network of experts including; Regional Showroom Sales Managers, CAD Champions (Computer Aided Design), virtual & in branch Buddies and virtual communities.
Whilst sales experience is not essential, the ability to help customers make the right choices and a desire to take them through their online bathroom buying journey will help you succeed. Ability to influence, along with a flair for design will aid your success in this role.
- Passionate about delivering an exceptionally high level of customer service through our online service.
- Natural desire to achieve sales.
- Working from home you will be self motivated and able to work to set appointment times and deadlines.
- Excellent communication skills using email, video conferencing, telephone and even chat bots!
- Tenacity and resilience.
- A pro-active approach to sales, with a strong desire and ability to win and grow new business.
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future.
We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
- Bonus Discounts, savings and cash back at numerous retailers.
- Life assurance.
- Extended family policy including maternity, paternity, additional annual leave and more.
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other.
- Complete induction and a company that lets you grow and encourages development.
- Financial education and loans.
- Flexible working options.
A business striving to create an environment of inclusion so everyone can be their true self. We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Virtual Bathroom Designer employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Bathroom Designer
✨Tip Number 1
Familiarise yourself with the latest bathroom design trends and products. This knowledge will not only help you in consultations but also show your passion for the role during interviews.
✨Tip Number 2
Practice your communication skills, especially over video calls. Since this role involves advising customers virtually, being clear and engaging on camera is crucial.
✨Tip Number 3
Showcase your creativity by preparing a portfolio of design ideas or mock-ups. Even if you haven't worked in this field before, demonstrating your design flair can set you apart.
✨Tip Number 4
Network with professionals in the interior design or home improvement sectors. Engaging with others in the industry can provide insights and potentially lead to referrals for the job.
We think you need these skills to ace Virtual Bathroom Designer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Virtual Bathroom Designer. Familiarise yourself with the skills required, such as customer service, design flair, and communication abilities.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Even if you lack direct experience, emphasise your customer service skills, creativity, and ability to work independently.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for design and customer service. Mention why you are excited about the opportunity to work remotely and how you can contribute to enhancing customer experiences.
Showcase Your Communication Skills: Since the role involves advising customers over video calls, ensure your application reflects your strong communication skills. You might want to include examples of how you've successfully communicated in previous roles or situations.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Creativity
As a Virtual Bathroom Designer, creativity is key. Prepare to showcase your design ideas and how you can inspire customers. Think about examples of how you've approached design challenges in the past, even if they're not directly related to bathrooms.
✨Master the Art of Communication
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently, especially over video calls. Consider doing mock interviews with friends or family to get comfortable with virtual communication.
✨Understand Customer Service Excellence
Since delivering top-notch customer service is a big part of the job, be ready to discuss what exceptional customer service means to you. Think of scenarios where you've gone above and beyond for a customer, even in non-design roles.
✨Familiarise Yourself with CAD Tools
While training will be provided, having a basic understanding of CAD tools can give you an edge. If possible, explore free online resources or tutorials to get a feel for how these tools work before your interview.