At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a dynamic branch environment.
- Company: Join a successful team that values inclusivity and diversity.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive workplace culture.
- Other info: Great opportunities for personal growth and development in a vibrant setting.
- Why this job: Be part of a fun team while making a real impact on customer satisfaction.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a positive attitude matter most.
The predicted salary is between 10 - 12 £ per hour.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.
As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way.
Responsibilities
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
Qualifications
Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important!
Benefits
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sales Assistant - Flexible hours in St Helens employer: City Plumbing Supplies
Join a dynamic team as a Sales Assistant where flexibility meets opportunity! Our inclusive work culture prioritises employee growth, offering comprehensive training and development alongside competitive benefits such as bonuses, discounts, and mental health support. With a commitment to diversity and a fun, supportive environment, we ensure that every team member can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Flexible hours in St Helens
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experiences and how they relate to the Sales Assistant role. Highlight your customer service skills and any sales achievements to make a strong impression.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction with the hiring team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Assistant - Flexible hours in St Helens
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love candidates who are driven and enthusiastic, so don’t hold back on sharing why you’re excited about the Sales Assistant role.
Tailor Your Experience:Make sure to highlight any previous experience you have in sales or customer service. Even if it’s not directly related, we want to see how your skills can translate into this role. Be specific about your achievements!
Keep It Professional Yet Friendly:Your written application should reflect the professional yet approachable vibe we have at StudySmarter. Use a friendly tone while maintaining professionalism to show us you’d fit right in with our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City Plumbing Supplies
✨Know the Product
Familiarise yourself with the products and services offered by the company. This will not only help you answer questions confidently but also show your enthusiasm for the role. If you can discuss how these products meet customer needs, you'll definitely impress!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your commitment to delivering outstanding service.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Highlight your willingness to adapt to the needs of the business, especially during peak times. This shows that you're a team player who’s ready to contribute.
✨Embrace the Team Spirit
The company values an inclusive team environment, so be prepared to talk about how you work well in teams. Share experiences where you collaborated with others to achieve a common goal. This will reflect your ability to enrich their culture and contribute positively.
