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- Tasks: Join us as a Sales Assistant, delivering top-notch service and maximising sales.
- Company: City Plumbing is a leading provider of plumbing and heating products, committed to quality and customer satisfaction.
- Benefits: Enjoy flexible hours, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of an inclusive team, drive results, and have fun while making a difference.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a can-do attitude are key!
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You’ll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important!
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sales Assistant - Flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products we offer, especially in plumbing and heating. Knowing your stuff will not only boost your confidence but also impress us during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples of how you've gone above and beyond for customers in previous roles. We love candidates who can demonstrate a commitment to outstanding service.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since this role requires adaptability, highlighting your willingness to work additional hours during peak times will make you stand out.
✨Tip Number 4
Emphasise your teamwork experience. We value a collaborative spirit, so mentioning how you've successfully worked within a team to achieve goals will resonate well with us.
We think you need these skills to ace Sales Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you exceeded sales targets or provided exceptional customer service, as these are key aspects of the Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your flexibility with working hours and your commitment to delivering outstanding customer service, which aligns with the job description.
Showcase Your Team Spirit: In your application, highlight experiences where you worked effectively within a team. The company values an inclusive team environment, so sharing examples of collaboration will strengthen your application.
Demonstrate Product Knowledge: If you have any knowledge of plumbing and heating products, mention it in your application. If not, express your eagerness to learn about the products, as this shows your commitment to the role and the company.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Enthusiasm
As a Sales Assistant, enthusiasm is key! Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Even if you don't have direct experience, showing that you've done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Highlight Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Emphasise your willingness to adapt to the needs of the business, especially during peak seasons.
✨Embrace Team Spirit
This position is all about teamwork. Share experiences where you've successfully collaborated with others to achieve goals. Highlighting your ability to work well within a team will resonate with the company's inclusive culture.
