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- Tasks: Join us as a Warehouse Assistant, picking orders and serving customers with a smile.
- Company: Be part of PTS, a leading supplier with a fun and inclusive team culture.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive work environment.
- Other info: Flexible shifts with plenty of notice and opportunities for personal development.
- Why this job: Make a real impact by delivering exceptional service and growing your career.
- Qualifications: Self-motivated team player; warehouse experience is a plus but enthusiasm is key.
Come and join us as a Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
As a Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The PTS Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will ensure we can deliver products to our customers against some very tight deadlines. This role may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Responsibilities
- Picking orders and maintaining housekeeping standards in our warehouse
- Loading and unloading vehicles
- Serving customers
- Providing exceptional customer service
- Maintaining safety standards within the warehouse at all times
You’ll be self motivated and a real team player, ideally with some warehouse experience and knowledge of the products associated with our industry – although enthusiasm and a can‑do attitude is just as important! You’ll be flexible with working hours, and your approach to delivering customer and business needs.
From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!
With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas.
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits
- Bonus
- Discounts, savings and cash back at numerous retailers
- Savings on driving lessons, phone bills, gym memberships as well as further benefits
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
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PTS Warehouse Assistant - flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Warehouse Assistant - flexible hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PTS and its products. This will help you show your enthusiasm and understanding of what they do, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Since this role involves serving customers, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to work flexible hours. Show that you’re ready to jump in when needed, especially during busy times like the winter heating season.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the PTS team and ready to contribute to our inclusive environment.
We think you need these skills to ace PTS Warehouse Assistant - flexible hours
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We love candidates who are driven and enthusiastic about the role. Share why you’re excited about being a Warehouse Assistant and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant experience or skills that align with what we’re looking for, especially your ability to deliver exceptional customer service and work flexibly.
Be Professional Yet Friendly: While we want to see your personality, it’s important to maintain a professional tone in your application. Use clear language and structure your thoughts well, so we can easily see how you’d fit into our inclusive team environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City Plumbing Supplies
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Warehouse Assistant. Familiarise yourself with tasks like picking orders, loading and unloading vehicles, and providing exceptional customer service. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Share examples of how you've adapted to changing schedules in the past, and express your willingness to work during peak times, especially in the winter heating season.
✨Emphasise Team Spirit
PTS values teamwork, so highlight your experience as a team player. Share stories that showcase your ability to collaborate effectively with others, whether in a warehouse setting or any other job. This will show that you can contribute to their inclusive team environment.
✨Prepare for Customer Interaction
As the role may involve serving customers at the trade counter or over the phone, think about how you would handle customer queries. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would maintain professionalism in a fast-paced environment.