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- Tasks: Join us as a Warehouse Assistant, picking orders and serving customers with enthusiasm.
- Company: PTS is a leading supplier of plumbing and heating products, committed to quality and customer satisfaction.
- Benefits: Enjoy flexible hours, discounts, savings on essentials, and a supportive work environment.
- Other info: Flexible working hours with plenty of notice for shifts, especially during peak seasons.
- Why this job: Be part of an inclusive team that values diversity and offers growth opportunities.
- Qualifications: No specific experience required; just bring your motivation and a can-do attitude!
Come and join us as a Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations
As a Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The PTS Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will ensure we can deliver products to our customers against some very tight deadlines. This role may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Responsibilities
- Picking orders and maintaining housekeeping standards in our warehouse
- Loading and unloading vehicles
- Serving customers
- Providing exceptional customer service
- Maintaining safety standards within the warehouse at all times
You’ll be self motivated and a real team player, ideally with some warehouse experience and knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important! You’ll be flexible with working hours, and your approach to delivering customer and business needs.
From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!
With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits
- Bonus
- Discounts, savings and cash back at numerous retailers
- Savings on driving lessons, phone bills, gym memberships as well as further benefits
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
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PTS Warehouse Assistant - flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Warehouse Assistant - flexible hours
✨Tip Number 1
Familiarise yourself with the products we offer at PTS, especially plumbing and heating items. This knowledge will not only help you in customer interactions but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your flexibility during the interview process. Emphasise your willingness to work additional hours, especially during peak seasons, as this is crucial for meeting customer demands.
✨Tip Number 3
Prepare to discuss your previous experience in a warehouse or customer service setting. Even if you lack direct experience, highlight any transferable skills that showcase your ability to work in a team and deliver excellent service.
✨Tip Number 4
Demonstrate your commitment to safety and housekeeping standards in the warehouse. Be ready to share examples of how you've maintained a safe working environment in past roles, as this is a key aspect of the job.
We think you need these skills to ace PTS Warehouse Assistant - flexible hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the PTS Warehouse Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous warehouse experience or customer service skills, make sure to emphasise these in your CV and cover letter. Use specific examples to demonstrate your ability to work in a fast-paced environment and deliver excellent service.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you are excited about the opportunity to work at PTS and how you can contribute to their inclusive team environment.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Highlight your eagerness to contribute to the team and deliver exceptional customer service, as this aligns with the company's values.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to adapt to changing schedules. Share examples of how you've successfully managed flexible work arrangements in the past.
✨Highlight Teamwork Skills
Emphasise your ability to work well in a team environment. Provide specific examples of how you've collaborated with colleagues to achieve common goals, especially in high-pressure situations like meeting tight deadlines.
✨Prepare for Customer Interaction Scenarios
As the role may involve direct customer interaction, think about potential scenarios you might face on the trade counter or over the phone. Be ready to discuss how you would handle various customer service situations effectively.