Showroom Sales Manager in Kingston upon Thames

Come and join us as a results‑driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer’s vision into a reality. In this role, you will be a high‑performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.

Responsibilities:

• Driving growth by identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.
• Owning the customer journey by proactively approaching every visitor, managing inquiries from initial home visits to final design, and following up on quotations with urgency.
• Delivering a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.
• Building strong bridges between trade and retail channels, turning local trade contacts into long‑term showroom advocates.
• Maintaining operational excellence by ensuring every sales contract is accurate and compliant with safety standards.

You will be a results‑driven sales professional with a natural ability to build rapport and close deals. You are likely a high‑achiever in your current position, known for your tenacity and your ability to turn a 'maybe' into a 'yes.' Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management‑level role where your individual performance directly impacts the success of the showroom. You don’t just wait for customers to come to you; you are a 'hunter' who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.

Qualifications:

• Sales savvy with a proactive approach to sales and a proven ability to win and grow new business.
• Resilience and confidence to handle sales objections and the drive to thrive in a target‑driven environment.
• Experience in relationship management and developing a true partnership approach with clients.
• Analytical skills with the ability to interpret basic financial and statistical information to make informed business decisions.
• Ideally, some knowledge of bathroom products or CAD design skills (though we provide great training!).
• A valid UK Clean Driving Licence and access to a car is essential for this role.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

Benefits:

• Uncapped commission.
• Discounts, savings and cash back at numerous retailers.
• Enhanced pension.
• Life assurance.
• Extended family policy including maternity, paternity, additional annual leave and more.
• Mental Health First Aiders and Employee Assistance Programme.
• Complete induction and a company that lets you grow and encourages development.
• Financial education and loans.
• A business striving to create an environment of inclusion so everyone can be their true self.
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.