At a Glance
- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a strong reputation.
- Benefits: Enjoy flexible working hours, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of an inclusive team that values diversity and promotes a fun work environment.
- Qualifications: Must have a clean driving licence and previous driving and warehouse experience is preferred.
- Other info: Flexible hours with plenty of notice, perfect for students looking to balance work and studies.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products against tight deadlines.
This role will also involve assisting in the warehouse and may include customer-facing duties within the branch, serving on the trade counter and dealing with customers over the telephone to ensure we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice.
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first-class service
- Assisting with general duties within the branch such as serving customers on the trade counter and telesales
- Ensuring housekeeping standards are maintained both on the trade counter and in warehousing
Along with a clean driving licence, you will ideally have previous warehouse and driving experience, and knowledge of the products associated with our industry would be an advantage. You’ll be flexible with working hours, and your approach to delivering customer and business needs will thrive on providing the best customer service and being a huge support to your branch colleagues.
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Warehouse Assistant - Flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Warehouse Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products and services offered by City Plumbing. Understanding the range of plumbing and heating products will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours when you speak to us. Since the role requires adaptability, showcasing your willingness to work additional hours, especially during peak seasons, will make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous driving and warehouse experience in detail. Be ready to share specific examples of how you've successfully managed deliveries and maintained high standards in a warehouse environment.
✨Tip Number 4
Emphasise your commitment to customer service. Share stories that illustrate your ability to go above and beyond for customers, as this role is all about delivering an outstanding level of service and building a loyal customer base.
We think you need these skills to ace Driver and Warehouse Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and warehouse roles. Include any customer service experience and emphasise your ability to work flexibly and meet tight deadlines.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your commitment to delivering excellent customer service and how your skills align with the company's values and goals.
Highlight Relevant Skills: In your application, be sure to mention specific skills such as your clean driving licence, previous driving experience, and any knowledge of plumbing and heating products. This will demonstrate your suitability for the role.
Showcase Flexibility: Since the role requires flexible working hours, make it clear in your application that you are willing to adapt your schedule to meet the needs of the business, especially during peak trading seasons.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. Talk about why you want to be a Driver and Warehouse Assistant and how you can contribute to the team. A positive attitude can go a long way!
✨Demonstrate Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous customer service experiences. Share specific examples of how you've gone above and beyond to meet customer needs.
✨Highlight Flexibility
Emphasise your flexibility regarding working hours. The company values adaptability, especially during peak seasons, so mention any past experiences where you successfully managed changing schedules.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Showing that you have some knowledge about the industry will demonstrate your commitment and readiness to learn more.