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- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a strong reputation.
- Benefits: Enjoy flexible working hours, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of an inclusive team that values diversity and promotes a fun work environment.
- Qualifications: Must have a clean driving licence and previous driving and warehouse experience.
- Other info: Flexible hours with plenty of notice, perfect for students balancing studies and work.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products against tight deadlines.
This role will also involve assisting in the warehouse and may include customer-facing duties within the branch, serving on the trade counter and dealing with customers over the telephone to ensure we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice.
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first-class service
- Assisting with general duties within the branch such as serving customers on the trade counter and telesales
- Ensuring housekeeping standards are maintained both on the trade counter and in warehousing
Along with a clean driving licence, you will ideally have previous warehouse and driving experience. Knowledge of the products associated with our industry would be an advantage. You’ll be flexible with working hours, and your approach to delivering customer and business needs will thrive on providing the best customer service and being a huge support to your branch colleagues.
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Warehouse Assistant - Flexible hours employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Warehouse Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products and services offered by City Plumbing. Understanding the range of plumbing and heating products will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your flexibility and willingness to work additional hours, especially during peak seasons. This is crucial for a role that requires adaptability, so be prepared to discuss your availability and how you can meet the demands of the business.
✨Tip Number 3
Showcase your previous driving and warehouse experience. Be ready to share specific examples of how you've successfully managed deliveries or assisted in a warehouse setting, as this will reinforce your suitability for the position.
✨Tip Number 4
Emphasise your commitment to customer service. Prepare to discuss instances where you've gone above and beyond to assist customers, as this aligns perfectly with the expectations of the Driver and Warehouse Assistant role.
We think you need these skills to ace Driver and Warehouse Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and warehouse roles. Include any specific skills that align with the job description, such as customer service and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your flexibility with hours and your commitment to delivering excellent customer service, as these are key aspects of the position.
Highlight Relevant Experience: In your application, emphasise any previous driving or warehouse experience. If you have knowledge of plumbing and heating products, be sure to mention this as it could give you an edge.
Showcase Your Soft Skills: The role requires a professional and enthusiastic attitude. Use your application to demonstrate your ability to work well in a team, handle customer interactions, and maintain high standards in service and housekeeping.
How to prepare for a job interview at City Plumbing Supplies
✨Show Your Customer Service Skills
As a Driver and Warehouse Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, whether it's resolving issues or going the extra mile to help someone.
✨Demonstrate Flexibility
This role requires flexibility in working hours, especially during peak seasons. Highlight your willingness to adapt to changing schedules and your experience in managing time effectively to meet tight deadlines.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Showing that you have knowledge about the items you'll be handling can set you apart from other candidates and demonstrate your commitment to the role.
✨Emphasise Teamwork
The job involves working closely with branch colleagues. Share experiences where you've successfully collaborated with a team to achieve goals, as this will show that you can contribute positively to their inclusive team environment.
