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- Tasks: Drive and assist in the warehouse, delivering top-notch service to customers.
- Company: Join a leading plumbing and heating products company with a focus on inclusivity.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your contributions and offers growth opportunities.
- Qualifications: Clean driving licence and previous experience in driving or warehouse roles preferred.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 13 - 16 £ per hour.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products against tight deadlines.
This role will also involve assisting in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone to ensure we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice.
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Responsibilities:
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
- Assisting with general duties within the branch such as serving customers on the trade counter and telesales
- Ensuring housekeeping standards are maintained both on the trade counter and in warehousing
Along with a clean driving licence, you will ideally have previous warehouse and driving experience, and knowledge of the products associated with our industry would be an advantage. You’ll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Warehouse Assistant - Flexible hours in Basingstoke employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Warehouse Assistant - Flexible hours in Basingstoke
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Driver and Warehouse Assistant role and rehearse your answers. Focus on your previous experience, especially any driving or warehouse work, and how it relates to the job you're applying for.
✨Tip Number 3
Show off your customer service skills! Since this role involves dealing with customers, be ready to share examples of how you've provided excellent service in the past. Highlight your ability to stay calm under pressure, especially during busy times.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to keep track of your application status and any updates. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Driver and Warehouse Assistant - Flexible hours in Basingstoke
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Driver and Warehouse Assistant and ready to deliver top-notch service.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and warehouse roles. We love seeing how your skills match what we're looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at City Plumbing Supplies
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver and Warehouse Assistant. Familiarise yourself with the products you'll be handling and the importance of customer service in this role. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Flexibility
Since the job requires flexible hours, be prepared to discuss your availability openly. Highlight any previous experiences where you adapted to changing schedules or took on extra shifts. This shows you're committed to meeting customer needs, especially during peak times.
✨Emphasise Safety and Compliance
Health and safety are crucial in this role. Be ready to talk about your understanding of transport compliance laws and how you ensure the safety of yourself and your vehicle. Sharing specific examples from past experiences can really set you apart.
✨Engage with Customer Service Scenarios
Expect questions about customer service situations. Prepare to share how you've handled difficult customers or exceeded their expectations in the past. This will demonstrate your commitment to providing first-class service and your ability to thrive in a customer-facing environment.
