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- Tasks: Drive and assist in sales while delivering top-notch customer service.
- Company: Join a leading plumbing and heating products company with a fun, inclusive culture.
- Benefits: Enjoy flexible hours, bonuses, discounts, and mental health support.
- Why this job: Make a real impact by helping customers and growing your career.
- Qualifications: Clean driving licence and a passion for customer service.
- Other info: Great opportunities for personal growth and a supportive team environment.
Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, delivering products against tight deadlines.
This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone, ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice.
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
Responsibilities:- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Support the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins
- Ensure high standards, create and maintain a loyal customer base and provide a first-class service
- Assist with general duties within the branch such as serving customers on the trade counter, telesales and maintaining housekeeping standards
Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers.
Benefits:- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion
- And more!
We’re passionate about creating an inclusive workplace that celebrates diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Branch Sales Assistant - Flexible hours in Basildon employer: City Plumbing Supplies
Contact Detail:
City Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours in Basildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their products and values, and think about how you can contribute to their mission of delivering outstanding service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat with us.
✨Tip Number 3
Show off your flexibility! Highlight your willingness to work varied hours, especially during peak times. This shows that you're committed to helping the team succeed and are ready to step up when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to embrace our inclusive culture.
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours in Basildon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're not just looking for a job, but that you're excited about joining our team and making a difference.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and sales. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’re the perfect fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at City Plumbing Supplies
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Being able to discuss items like boilers, bathroom suites, and tubing will show your enthusiasm and knowledge, which can impress the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling a difficult customer or going the extra mile, showcasing your commitment to customer satisfaction is key for this role.
✨Flexibility is Key
Since the job requires flexible hours, be ready to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on extra shifts to meet business needs.
✨Safety First
Understand the importance of health and safety regulations, especially as a driver. Be prepared to talk about how you ensure the safety of yourself and your vehicle, as this is crucial for the role.
