At a Glance
- Tasks: Drive and assist in sales while delivering top-notch customer service.
- Company: Join a leading plumbing and heating products company with a fun, inclusive culture.
- Benefits: Enjoy flexible hours, discounts, life assurance, and mental health support.
- Other info: Great opportunities for personal growth and a supportive team atmosphere.
- Why this job: Make a real impact by helping customers and growing sales in a dynamic environment.
- Qualifications: Clean driving licence and a passion for excellent customer service.
The predicted salary is between 24000 - 30000 £ per year.
Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines.
This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver. We sell quality plumbing and heating products to trade and retail customers and are proud of our reputation.
Responsibilities- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Benefits- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Branch Sales Assistant - Flexible hours in Banbury employer: City Plumbing Supplies
Join a dynamic team as a Driver and Branch Sales Assistant, where flexibility meets opportunity in a supportive and inclusive work environment. With a strong focus on employee growth, we offer comprehensive training, mental health support, and a range of benefits including discounts and life assurance, ensuring you feel valued and empowered to deliver exceptional service. Embrace the chance to thrive in a role that not only meets customer needs but also fosters a culture of fun and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and products. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to adapt to different hours and tasks. This shows that you're ready to jump in wherever needed, especially during busy times like the winter heating season.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours in Banbury
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to help us exceed customer expectations.
Tailor Your Experience:Make sure to highlight any previous driving or sales experience you have. We love seeing how your background aligns with what we do, so don’t hold back on sharing relevant stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Driver and Branch Sales Assistant role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City Plumbing Supplies
✨Know the Products
Familiarise yourself with the plumbing and heating products that the company sells. This knowledge will not only help you answer questions confidently but also show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability during the interview. Highlight any previous experiences where you adapted to changing schedules or took on extra responsibilities to meet customer needs.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in the past. Whether it’s resolving a complaint or going the extra mile for a customer, these stories will illustrate your ability to thrive in a customer-facing role.
✨Emphasise Teamwork
The company values an inclusive team environment, so be ready to talk about your experiences working in teams. Share how you’ve supported colleagues and contributed to a positive workplace culture, as this aligns with their mission to enrich their culture.
