At a Glance
- Tasks: Deliver outstanding customer service and maximise sales in a dynamic team environment.
- Company: Join a leading plumbing and heating products company with a focus on inclusivity.
- Benefits: Enjoy flexible hours, competitive pay, discounts, and opportunities for personal growth.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Be part of a fun team while making a real impact on customer satisfaction.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a positive attitude matter most!
The predicted salary is between 20000 - 25000 £ per year.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic.
The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs.
Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important!
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future.
We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sales Assistant - Flexible hours in Acton employer: City Plumbing Supplies
At City Plumbing, we pride ourselves on being an exceptional employer, offering flexible working hours that cater to your lifestyle while ensuring a supportive and inclusive team environment. Our commitment to employee growth is evident through comprehensive training, development opportunities, and a range of benefits including discounts, mental health support, and a focus on work-life balance, making it a rewarding place to build your career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Flexible hours in Acton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their products and values, and think about how you can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Since the Sales Assistant role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to work flexible hours, especially during peak times. Show that you're adaptable and ready to jump in whenever needed – this is a big plus for the team!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and submit your application there. It’s the best way to ensure your application gets noticed by the right people!
We think you need these skills to ace Sales Assistant - Flexible hours in Acton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're not just looking for a job, but that you're excited about the opportunity to help customers and be part of our team.
Tailor Your Application:Make sure to customise your application to highlight relevant experience. If you've worked in sales or customer service before, share those stories! We love seeing how your background aligns with what we do at StudySmarter.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role. Remember, we’re looking for results-driven individuals!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City Plumbing Supplies
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Understanding the basics of boilers, bathroom suites, and other items will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you handled difficult situations or went the extra mile to exceed customer expectations, as this is crucial for a Sales Assistant.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work flexible hours, especially during peak times. This shows that you’re committed to meeting the needs of the business and providing excellent service.
✨Embrace Team Spirit
Demonstrate your ability to work well in a team environment. Share experiences where you collaborated with others to achieve goals, as this aligns with the company’s focus on creating an inclusive and supportive workplace.
