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- Tasks: Resolve complex technical issues and ensure smooth IT operations.
- Company: Join City Plumbing, a leader in plumbing and sustainable heating solutions.
- Benefits: Be part of a digital transformation project with growth opportunities.
- Why this job: Work in a dynamic team and make a real impact on customer service.
- Qualifications: Strong technical background and excellent communication skills required.
- Other info: This is a chance to be at the forefront of tech innovation in the industry.
The predicted salary is between 28800 - 42000 £ per year.
#GoWithYourFlow Are you a highly skilled and motivated Platform Operations Engineer (Level 2) with excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service? If so, City Plumbing are seeking experienced Platform Operations Engineers to join our newly created IT team and help deliver exceptional technical support to our customers and colleagues. You will be resolving complex technical issues, troubleshooting software and hardware problems, and ensuring the smooth operation of IT systems. Think you could be our new Platform Operations Engineer? Then why not join us and be part of a wider tech & digital transformation project that will ensure well become the digital leader in plumbing, heating, and sustainable heating solutions! The Role: Are you a tech-savvy problem solver with a knack for delivering top-notch customer service? As a Level 2 Platform Operations Engineer, you\’ll be the go-to expert for our internal teams, helping them overcome technica…
Platform Operations Engineer employer: City Plumbing Careers
Contact Detail:
City Plumbing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Operations Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of complex technical issues you've resolved in the past. This will help you illustrate your expertise during the interview process.
✨Tip Number 3
Research City Plumbing's current IT initiatives and digital transformation projects. Understanding their goals will allow you to align your skills and experiences with their needs, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your approach to customer service in a technical support context. Highlighting your communication skills and ability to work collaboratively with internal teams will set you apart from other candidates.
We think you need these skills to ace Platform Operations Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Platform Operations Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your technical background and any previous experience in resolving complex technical issues. Use specific examples that demonstrate your problem-solving skills and customer service excellence.
Showcase Communication Skills: Since excellent communication is a key requirement, provide examples of how you've effectively communicated technical information to non-technical stakeholders in your past roles.
Tailor Your Application: Customize your cover letter to reflect your passion for the role and the company. Mention why you are excited about the opportunity to contribute to City Plumbing's tech and digital transformation project.
How to prepare for a job interview at City Plumbing Careers
✨Showcase Your Technical Skills
Be prepared to discuss your technical background in detail. Highlight specific experiences where you resolved complex technical issues or troubleshot software and hardware problems. This will demonstrate your capability as a Platform Operations Engineer.
✨Emphasize Customer Service Experience
Since the role involves delivering exceptional customer service, share examples of how you've successfully supported customers or internal teams in the past. This will show that you understand the importance of customer satisfaction in a technical role.
✨Prepare for Problem-Solving Scenarios
Expect to be presented with hypothetical technical issues during the interview. Practice articulating your thought process and problem-solving strategies clearly. This will help interviewers see your analytical skills in action.
✨Research the Company and Its Goals
Familiarize yourself with City Plumbing's mission and their tech & digital transformation project. Showing that you understand their goals and how you can contribute will set you apart from other candidates.
