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- Tasks: Ensure high standards in Special Educational Needs and Disabilities provision for children and young people.
- Company: Join City of York Council, dedicated to improving lives and services.
- Benefits: Generous leave, pension scheme, health initiatives, and flexible working options.
- Why this job: Make a real difference in the lives of children with SEND while growing your career.
- Qualifications: Experience in quality assurance and strong communication skills required.
- Other info: Hybrid working available and opportunities for continuous learning and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Make a real difference in Special Educational Needs and Disabilities Provision! Are you a meticulous and experienced professional with a passion for driving excellence and ensuring high standards in Special Educational Needs and Disabilities (SEND) provision? We are looking for a dedicated Quality Assurance Officer to join our team and play a critical role in evaluating, monitoring and improving the quality of services and outcomes for children and young people with SEND.
The role: As the Quality Assurance Officer you will work closely with the Head of Service for SEND and the Head of Service for Quality of Practice (Children’s Services) to uphold and raise the quality of our SEND processes, documentation, and service delivery including compliance with statutory regulations and internal standards. Your work will celebrate successes and identify and develop opportunities for strengthening practice ultimately improving the experiences and outcomes for children and families.
Location: You will be part of the Quality of Practice team (Children’s Services), based at West Offices, Station Rise (central York). Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.
City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Emily Noble (Head of Quality of Practice) at Emily.Noble@york.gov.uk
Closing date: Sunday 4 January 2026 at 12 midnight. Interview date: Thursday 15 January 2026. Please note, we do not have a sponsorship licence to sponsor individuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role.
Quality Assurance Officer in York employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer in York
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Quality Assurance Officer role.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of SEND regulations and best practices. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence!
✨Tip Number 3
Showcase your passion for improving outcomes for children and families during interviews. We want to see your enthusiasm shine through, so share specific examples of how you've driven excellence in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Assurance Officer in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in Special Educational Needs and Disabilities (SEND). We want to see how your skills align with the role of Quality Assurance Officer, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Showcase Your Passion: Let your enthusiasm for improving SEND provision shine through! We’re looking for someone who genuinely cares about making a difference, so share any personal experiences or motivations that drive you to apply for this position.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City of York Council
✨Know Your SEND Stuff
Make sure you brush up on your knowledge of Special Educational Needs and Disabilities. Familiarise yourself with current legislation, best practices, and any recent developments in the field. This will not only show your passion but also demonstrate your commitment to driving excellence in SEND provision.
✨Showcase Your Communication Skills
Since this role involves conversing with the public, practice articulating your thoughts clearly and confidently. You might want to prepare for potential scenarios where you’ll need to provide guidance or advice. Think about how you can convey complex information in a way that’s easy to understand.
✨Prepare Examples of Your Work
Come ready with specific examples from your past experiences that highlight your ability to evaluate and improve service quality. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about the team dynamics, ongoing projects, or how success is measured in the Quality Assurance Officer position. It’s a great way to engage and leave a lasting impression.
