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- Tasks: Provide top-notch customer support and manage waste service inquiries.
- Company: Local council in York dedicated to community service.
- Benefits: Competitive pay starting at £13.86 per hour with potential for extension.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Customer service experience and strong IT skills required.
- Other info: Opportunity for growth in a supportive team environment.
The predicted salary is between 28000 - 42000 £ per year.
A local council in York is seeking a full-time Technical Officer in Waste services for a temporary 3-month role with potential extension.
Responsibilities include:
- Directly dealing with customers
- Providing excellent service
- Managing complaints
- Supporting administrative tasks
The ideal candidate should have:
- Customer service experience
- Excellent IT proficiency
- Strong problem-solving skills
- Great attention to detail
Pay starts at £13.86 per hour, and the role is based near York City Centre.
Waste Services Officer - Customer Support & Admin employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waste Services Officer - Customer Support & Admin
✨Tip Number 1
Get to know the company! Research the local council in York and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves directly dealing with customers, think of examples from your past experiences where you've provided excellent service or resolved complaints effectively.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or tools you’ve used in previous roles. If you can demonstrate your proficiency, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you’re proactive and keen on landing this role. Don’t miss out!
We think you need these skills to ace Waste Services Officer - Customer Support & Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant admin skills. We want to see how you can bring your unique flair to the Waste Services Officer role!
Show Off Your IT Skills: Since excellent IT proficiency is key, don’t forget to mention any software or tools you’re familiar with. We love seeing candidates who are tech-savvy and ready to tackle any challenge!
Highlight Problem-Solving Examples: Think of specific instances where you've successfully resolved customer complaints or tricky situations. We appreciate candidates who can demonstrate their strong problem-solving skills with real-life examples.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at City of York Council
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or resolved complaints in the past. This will show that you understand the importance of excellent service in a role like this.
✨Familiarise Yourself with Waste Services
Do some research on waste management practices and the specific services offered by the local council. Understanding the basics will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Show Off Your IT Skills
Since the job requires strong IT proficiency, be prepared to discuss the software and tools you’ve used in previous roles. If you have experience with any specific systems related to customer support or administration, make sure to highlight that during the interview.
✨Attention to Detail is Key
Prepare to showcase your attention to detail. You might be asked to describe a time when your meticulousness made a difference in your work. Think of examples where your careful approach led to successful outcomes, especially in administrative tasks.
