At a Glance
- Tasks: Support customers in their homes, delivering personal care and promoting independence.
- Company: Join City of York Council, dedicated to social care and community support.
- Benefits: Enjoy flexible working, generous leave, and access to health initiatives and discounts.
- Other info: Part-time role with opportunities for job sharing and personal development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: No prior experience needed; just good communication skills and a willingness to learn.
The predicted salary is between 20000 - 30000 £ per year.
Are you looking for a rewarding role in social care supporting customers in their own home as part of our Independent Living Communities? The City of York Council's Personal Support Services are now recruiting for some great part-time opportunities within Glen Lodge and Marjorie Waite Court.
You may have limited experience or qualifications in this field, but we are happy to work with you to reach the standard required to develop into an excellent Support Worker. As a Support Worker, you will be supporting customers living in their own homes within York delivering personal care and promoting daily living skills to enable customers to maximise their independence. The duties are varied, so no two shifts will be the same.
Key Skills And Experience Required
- Good communication skills
- Ability to record defensible documentation.
- Work within a team/able to use your own initiative.
- Able to administer medication.
- Confidence to work with other professionals and families.
- Commitment to identifying personal development and attend mandatory training.
You will be supported by the organisation to work within the legal framework i.e. safeguarding/CQC and given the training and support you need, such as obtaining a desired qualification in health and social care.
Please note, we do not have a sponsorship licence to sponsor individuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role. This role is suitable as a job share opportunity.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.
The City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Sarah Benton, Registered Manager at sarah.benton@york.gov.uk or on 01904 551869.
Closing date: Sunday 20 July 2025 at 12 midnight
Interview date: To be clarified
Support Worker - Personal Support Service in York employer: City of York Council
City of York Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong commitment to employee wellbeing, the council offers generous annual leave, access to the Local Government Pension Scheme, and a variety of health and wellbeing initiatives. Employees are encouraged to pursue continuous learning and development, making it an ideal place for those seeking meaningful and rewarding careers in social care within the vibrant community of York.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Personal Support Service in York
✨Tip Number 1
Familiarise yourself with the key skills mentioned in the job description, such as good communication and teamwork. Think of specific examples from your past experiences that demonstrate these skills, as you may be asked to discuss them during the interview.
✨Tip Number 2
Research the City of York Council and their approach to social care. Understanding their values and mission can help you align your answers during the interview and show that you're genuinely interested in working for them.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that a Support Worker might face. This could include dealing with challenging behaviours or providing personal care. Practising these responses can boost your confidence.
✨Tip Number 4
Since this role involves working closely with vulnerable individuals, be ready to talk about your commitment to safeguarding and promoting welfare. Highlight any relevant training or experiences that demonstrate your understanding of these responsibilities.
We think you need these skills to ace Support Worker - Personal Support Service in York
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Support Worker. Familiarise yourself with the key skills and experience required, such as good communication skills and the ability to work both independently and as part of a team.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous roles in social care or customer service, and include examples of how you've demonstrated the required skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for supporting individuals in their own homes. Mention your commitment to personal development and willingness to attend training, as well as your understanding of safeguarding and legal frameworks.
Prepare for the Interview:If selected for an interview, be ready to discuss your communication skills and how you would handle various scenarios as a Support Worker. Practice speaking clearly and confidently, as you'll need to demonstrate your ability to converse effectively in English.
How to prepare for a job interview at City of York Council
✨Show Your Communication Skills
As a Support Worker, you'll need to demonstrate excellent communication skills. Be prepared to discuss how you've effectively communicated with others in the past, especially in challenging situations. Practise speaking clearly and confidently to showcase your ability to converse at a high level.
✨Highlight Your Teamwork Experience
This role requires working within a team as well as using your own initiative. Share examples of how you've successfully collaborated with others in previous roles or projects. Emphasise your ability to adapt and contribute positively to a team environment.
✨Demonstrate Your Commitment to Personal Development
The City of York Council values continuous learning and development. Be ready to discuss any training or qualifications you have pursued in the past and express your eagerness to further develop your skills in health and social care.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and approach to care. Think about potential situations you might encounter as a Support Worker and how you would handle them, focusing on promoting independence and ensuring safety.
