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For Companies At a Glance
- Tasks: Support customers in their homes, promoting independence and delivering personal care.
- Company: Join the City of York Council's dedicated team in social care.
- Benefits: Generous leave, pension scheme, health initiatives, and continuous learning opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Good communication skills and a willingness to learn.
- Other info: Flexible working and community engagement activities available.
Overview
Are you looking for a rewarding role in social care supporting customers in their own home as part of our Independent Living Communities? The City of York Council’s Personal Support Services are recruiting for full time and part time opportunities within Glen Lodge and Marjorie Waite Court. You may have limited experience or qualifications in this field, but we are happy to work with you to reach the standard required to develop into an excellent Support Worker.
Responsibilities
As a Support Worker, you will be supporting customers living in their own homes within York, delivering personal care and promoting daily living skills to enable customers to maximise their independence. The duties are varied, so no two shifts will be the same.
Key Skills And Experience Required
- Good communication skills
- Ability to record defensible documentation
- Work within a team/able to use your own initiative
- Able to administer medication
- Confidence to work with other professionals and families
- Commitment to identifying personal development and attend mandatory training
You will be supported by the organisation to work within the legal framework i.e. safeguarding/CQC and given the training and support you need, such as obtaining a desired qualification in health and social care.
Additional Information
For further information or an informal discussion please contact Sarah Benton, Registered Manager at sarah.benton@york.gov.uk or on 01904 551869.
Please note, we do not have a sponsorship licence to sponsor individuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role.
This role is suitable as a job share opportunity.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.
City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
Benefits & Development
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
Closing date: Sunday 22 February 2026 at 12 midnight
Interview date: To be clarified
Closing date and interview details are subject to change. For further information or an informal discussion please contact Sarah Benton, Registered Manager at sarah.benton@york.gov.uk or on 01904 551869.
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Support Worker – Personal Support Service employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker – Personal Support Service
✨Tip Number 1
Get to know the role inside out! Research what a Support Worker does and think about how your skills match up. This will help you chat confidently during interviews.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. This way, you can work on your communication skills and get comfortable talking about your experiences.
✨Tip Number 3
Network like a pro! Connect with current Support Workers or professionals in social care on platforms like LinkedIn. They can give you insider tips and might even refer you for the job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Support Worker – Personal Support Service
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting others shine through. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the Support Worker role. We’re looking for good communication skills and the ability to work both independently and as part of a team, so emphasise those in your writing.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at City of York Council
✨Know Your Role
Before the interview, make sure you understand what a Support Worker does. Familiarise yourself with the key responsibilities, like delivering personal care and promoting independence. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since good communication is crucial for this position, practice articulating your thoughts clearly. You might be asked to demonstrate how you would interact with customers or their families, so think of examples where you've successfully communicated in challenging situations.
✨Highlight Teamwork and Initiative
Be ready to discuss your experience working in teams and using your initiative. Think of specific instances where you collaborated with others or took the lead on a task. This will show that you can work well within a team while also being proactive when needed.
✨Commit to Continuous Learning
The City of York Council values personal development, so express your commitment to ongoing training and learning. Share any relevant courses or training you've completed, and mention your willingness to attend mandatory training to enhance your skills as a Support Worker.
