At a Glance
- Tasks: Manage supported accommodation schemes and provide high-quality support to residents.
- Company: Join a dedicated team within the CYC Housing Options and Support Service.
- Benefits: Generous annual leave, pension scheme, health initiatives, and flexible working.
- Other info: Opportunities for continuous learning and community engagement.
- Why this job: Make a real difference in the lives of vulnerable individuals and help them find independence.
- Qualifications: Experience in managing supported accommodation and knowledge of housing law required.
The predicted salary is between 28350 - 34650 £ per year.
We have an exciting job opportunity for the position of Resettlement Accommodation Manager. You will have overall operational management responsibility for Union Terrace and Robinson Court supported accommodation schemes and working within the CYC Housing Options and Support Service.
We are looking to recruit a committed and enthusiastic person to provide high quality support to all customers and staff living and working in the supported accommodation schemes. Union Terrace (Males) and Robinson Court (Females) are resettlement supported accommodations for single homeless people/rough sleepers and childless couples (primarily adult males and females aged 18+) providing accommodation and support with a view to helping people move on into more independent accommodation suitable to their needs.
You will develop high quality services to rough sleepers and resettlement customers, working with the Housing Options and Support Team Service Manager you will manage and lead the staff team within both services along with the accommodation with the supervisors within each service to deliver the support and accommodation.
The successful applicant will have good interpersonal skills and will understand the issues people have faced when they became homeless and or while they were rough sleeping. You will be required to play a key role in coordination of the monitoring, review and updates associated with policy and protocol.
Working with key officers/partners from across the council, housing services partners, support providers, customer service representatives and senior managers, to monitor policy and ensure consistency of approach in the two accommodation services, to ensure things are within the context of CYC's key objectives and values.
You will need to be confident working with senior management and have a working knowledge of housing law and practice and of relevant social care legislation as it relates to housing, and experience of delivering a customer centred service. You must be computer literate with a good knowledge of housing IT systems.
You will need to closely collaborate with adult social care, children’s social care, probation, police and other statutory and non-statutory providers who are working with customers with housing needs and are vulnerable. You will work with partner agencies to deliver the Homelessness Strategy Action Plan and be a key partner with Community Safety in respect of addressing begging and street anti-social behaviour.
You will represent CYC at conferences, meetings, forums, and via CYC Communication Team to respond to media/public enquiries etc. You will be capable of working on your own initiative under the guidance of the service manager.
Experience of management of supported accommodation and working with homeless people is essential along with an understanding of the issues surrounding the client groups and a good working knowledge of health and safety regulations in the context of supported housing.
This post is not suitable as a job share opportunity. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express themselves fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.
The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards and savings.
Closing date: Sunday 23rd August 2026 at 12 midnight
Interview date: Week commencing Monday 7th September 2026
Resettlement Accommodation Manager employer: City of York Council
City of York Council is an excellent employer, offering a supportive and collaborative work culture that prioritises the professional growth of its employees. With flexible hybrid working arrangements and a strong focus on health and wellbeing, this role not only allows you to make a meaningful impact on children's lives but also ensures a balanced and fulfilling work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Resettlement Accommodation Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at City of York Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from City of York Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like City of York Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at City of York Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resettlement Accommodation Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to City of York Council:Before hitting send, make sure to tailor your application specifically to City of York Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at City of York Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
