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- Tasks: Ensure high standards in Special Educational Needs and Disabilities provision and improve service quality.
- Company: Join City of York Council, dedicated to safeguarding and promoting welfare.
- Benefits: Generous leave, pension scheme, health initiatives, and flexible working options.
- Why this job: Make a real difference in the lives of children and families with SEND.
- Qualifications: Experience in quality assurance and strong communication skills required.
- Other info: Opportunities for continuous learning and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Make a real difference in Special Educational Needs and Disabilities Provision! Are you a meticulous and experienced professional with a passion for driving excellence and ensuring high standards in Special Educational Needs and Disabilities (SEND) provision? We are looking for a dedicated Quality Assurance Officer to join our team and play a critical role in evaluating, monitoring and improving the quality of services and outcomes for children and young people with SEND.
The role: As the Quality Assurance Officer you will work closely with the Head of Service for SEND and the Head of Service for Quality of Practice (Children’s Services) to uphold and raise the quality of our SEND processes, documentation, and service delivery including compliance with statutory regulations and internal standards. Your work will celebrate successes and identify and develop opportunities for strengthening practice ultimately improving the experiences and outcomes for children and families.
Location: You will be part of the Quality of Practice team (Children’s Services), based at West Offices, Station Rise (central York). Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.
City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Emily Noble (Head of Quality of Practice) at Emily.Noble@york.gov.uk
Closing date: Sunday 4 January 2026 at 12 midnight. Interview date: Thursday 15 January 2026. Please note, we do not have a sponsorship licence to sponsor individuals for visas to work in the UK, therefore we are unable to offer sponsorship for this role.
Quality Assurance Officer in Middlesbrough employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to professionals in the SEND sector on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that Quality Assurance Officer role.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of SEND regulations and best practices. We recommend practising common interview questions with a friend to boost your confidence and ensure you can articulate your passion for improving services.
✨Tip Number 3
Showcase your experience! Bring examples of your past work in quality assurance or SEND provision to the interview. We want to see how you've made a difference before, so don’t hold back on sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a real impact in the community.
We think you need these skills to ace Quality Assurance Officer in Middlesbrough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in Special Educational Needs and Disabilities (SEND). We want to see how your skills align with the role of Quality Assurance Officer, so don’t hold back on showcasing your relevant achievements!
Showcase Your Passion: Let your enthusiasm for improving services for children and young people with SEND shine through. We love candidates who are genuinely passionate about making a difference, so share your motivation and any personal experiences that fuel your drive.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon and make sure your points are easy to understand!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at City of York Council
✨Know Your SEND Stuff
Make sure you brush up on the latest trends and regulations in Special Educational Needs and Disabilities. Familiarise yourself with key policies and frameworks that impact SEND provision, as this will show your passion and commitment to driving excellence in the field.
✨Showcase Your Communication Skills
Since the role involves conversing with the public, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated complex information in the past, especially in challenging situations, to demonstrate your competency at CEFR level C2.
✨Highlight Your Quality Assurance Experience
Be ready to discuss your previous experience in quality assurance or related roles. Share specific examples of how you've evaluated and improved services, and be prepared to talk about any tools or methodologies you've used to uphold high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, ongoing projects, or how they measure success in SEND provision. This not only shows your interest but also helps you gauge if the role is the right fit for you.
