At a Glance
- Tasks: Provide high-quality support to individuals facing mental health challenges in their own homes.
- Company: Join a dedicated team focused on reducing homelessness and supporting mental health.
- Benefits: Generous leave, pension scheme, health initiatives, and flexible working options.
- Other info: Be part of a rewarding environment that values resilience and teamwork.
- Why this job: Make a real difference in people's lives while gaining valuable experience in mental health support.
- Qualifications: Experience with mental health or housing support is a plus; strong interpersonal skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
We have an exciting job opportunity for the position of Mental Health Floating Support Worker working within the CYC Housing Options and Support Service. We are looking to recruit a committed and enthusiastic person to provide high quality support to all customers living in their own tenancies in the community or within our more independent supported accommodation schemes.
The Mental Health floating support service supports single homeless people/rough sleepers whose main support need is around their mental health, who are primarily living in their own tenancies or may be at the latter stages of their resettlement process and are ready to move on into independent living. From there, the workers offer floating support to those who have successfully moved into their own tenancies, supporting them to maintain their own accommodation or those who are living in their own accommodation but are experiencing housing difficulties.
Working as part of a small team, the successful applicant will provide planned and occasionally responsive support to customers on their case loads. You will provide appropriate formal 1-1 Resettlement support and emotional and practical support to people accessing the service, the majority of whom are living in the community in their own tenancies, many of whom are vulnerable and under a high level of stress, and who have mental health issues. Therefore, the successful applicant will have good interpersonal skills and understand issues people face with mental health and accessing appropriate services or who have been homeless, or have rough slept, or are at risk of losing their accommodation.
You will be capable of working on your own initiative and will be able to work in partnership with other services/agencies to support people, primarily in mental health and social care, drug and alcohol services, probation, and police etc. Experience of working with homeless people or providing housing related support or supported accommodation and understanding the issues surrounding the client group is desirable.
You will need to demonstrate that you are sympathetic and firm, and you are able to show resilience and cope in situations which can be stressful as well as rewarding. The successful applicant will offer both formal case work support and informal support to the customers working with the service. The successful applicant will offer a safe and supportive environment and work as part of a multi-disciplined team, supporting the supervisor and manager in service delivery, including supporting a case load of customers, helping report repairs, rents, cleaning, health and safety etc.
The successful applicant will be part of a small team; the role requires a flexible and understanding approach in what is sometimes a very challenging but rewarding environment. The Mental Health Floating Support Team are a central part of the city’s strategy to reduce and eradicate rough sleeping by supporting people to maintain their tenancies.
The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.
Benefits:
- Generous annual leave allowance
- Access to the Local Government Pension Scheme
- Comprehensive Health & Wellbeing initiatives
- Reward package which recognises your contribution
- Flexible working practices
- Community engagement and volunteer activities
- Continuous Learning & Development
- Growing range of discounts, rewards and savings
Closing date: Monday 17 August 2026 at 12 midnight
Interview date: Week commencing Monday 31 August 2026
Mental Health Floating Support Worker employer: City of York Council
City of York Council is an excellent employer, offering a supportive and collaborative work culture that prioritises the professional growth of its employees. With flexible hybrid working arrangements and a strong focus on health and wellbeing, this role not only allows you to make a meaningful impact on children's lives but also ensures a balanced and fulfilling work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health Floating Support Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at City of York Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from City of York Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like City of York Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at City of York Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Mental Health Floating Support Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to City of York Council:Before hitting send, make sure to tailor your application specifically to City of York Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at City of York Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
