Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist clients with information requests and deliver high-quality services.
- Company: City of York Council, offering a flexible and supportive work environment.
- Benefits: Generous pension, 28 days leave, and flexible working options.
- Why this job: Make a difference by helping clients navigate important information access.
- Qualifications: Administrative experience and strong communication skills are essential.
- Other info: Enjoy a dynamic role with opportunities for professional growth.
The predicted salary is between 26403 - 31537 £ per year.
Location: Flexible – you can work from any of our offices or adopt a hybrid working approach. You may be required to attend our offices for meetings and training events, visit client offices or other premises, and undertake other client related activities. During the induction period, employees will be expected to work in one of our main offices for a number of days.
Contract: Permanent
Salary: £26,403 – £31,537 (depending on qualifications and experience)
Responsibilities:
- Assist in the delivery of high quality services to clients.
- Provide advice and guidance to clients on Freedom of Information and Subject Access requests.
- Coordinate responses, update systems and prepare reports.
- Regularly communicate with requesters and organisations seeking information.
Qualifications:
- Administrative experience, preferably within the public sector.
- Experience handling Freedom of Information and Subject Access requests (training will be provided if required).
- Ability to manage own time, develop good working relationships with clients, and possess good organisational and communication skills.
Benefits:
- Generous pension scheme membership.
- 28 days annual leave plus bank holidays, rising to 30 days after five years of service.
- Flexible working arrangements, including the possibility of hybrid working.
How to apply: To find out more about our current vacancies and apply, please visit or email us at for documentation in a different format.
Closing date: Wednesday 4 February 2026
Information Access Officer employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Access Officer
✨Tip Number 1
Get to know the City of York Council and its values. Research their approach to information access and client services. This will help us tailor our conversations during interviews and show that we’re genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since the role involves regular communication with requesters and organisations, we should prepare for potential questions about how we would handle different scenarios. Mock interviews can be a great way to build confidence.
✨Tip Number 3
Network with current or former employees of the City of York Council. They can provide insider tips on the interview process and what it’s like to work there. Plus, it shows initiative and can give us a leg up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we can keep track of our applications and any updates directly from there.
We think you need these skills to ace Information Access Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Information Access Officer. We want to see how you can assist in delivering high-quality services to clients!
Showcase Relevant Experience: If you've got administrative experience, especially in the public sector, make it shine! Mention any previous work with Freedom of Information and Subject Access requests, as this will definitely catch our eye.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate good communication skills, so make sure your writing reflects that by being organised and easy to read.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at City of York Council
✨Know Your Stuff
Make sure you brush up on Freedom of Information and Subject Access requests. Familiarise yourself with the key principles and recent changes in legislation. This will show that you're not just interested in the role, but that you’re also proactive about understanding the field.
✨Showcase Your Experience
Prepare specific examples from your past administrative roles, especially if you've worked in the public sector. Highlight how you've successfully managed client relationships or handled similar requests. This will help demonstrate your relevant experience and skills.
✨Practice Your Communication Skills
Since the role involves regular communication with clients and organisations, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your ideas and experiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of cases you might handle, or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is the right fit for you.
