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- Tasks: Support customer service in the Commercial Waste Business and resolve queries.
- Company: City of York Council, dedicated to environmental services.
- Benefits: Hybrid working, generous leave, and great employee perks.
- Other info: Opportunities for personal development and career growth.
- Why this job: Join a vital team making a difference in environmental services.
- Qualifications: Experience in fast-paced environments and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
City of York Council is looking for a motivated individual for a customer service role in the Commercial Waste Business. The postholder will resolve queries, arrange services, and support vital frontline Environmental Services.
Ideal candidates will have experience in fast-paced environments and strong communication skills, with the ability to converse in fluent English.
The position offers hybrid working arrangements, a generous annual leave allowance, and access to various employee benefits and development opportunities.
Environmental Services Support Specialist (Hybrid) employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Services Support Specialist (Hybrid)
✨Tip Number 1
Get to know the company! Research the City of York Council and their Environmental Services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can clearly articulate your thoughts. Try mock interviews with friends or family to get comfortable with discussing your experience and how it relates to the job.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the City of York Council on LinkedIn. They can provide insider tips and might even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you can ensure your application gets the attention it deserves and you can easily track your progress throughout the hiring process.
We think you need these skills to ace Environmental Services Support Specialist (Hybrid)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service roles. We want to see how you've resolved queries and supported customers in the past, especially in fast-paced environments.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your communication skills and how they relate to the role of Environmental Services Support Specialist.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills without unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at City of York Council
✨Know Your Stuff
Before the interview, make sure you understand the role of an Environmental Services Support Specialist. Familiarise yourself with the Commercial Waste Business and the types of services they provide. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences where you successfully resolved customer queries or handled challenging situations. This will demonstrate your ability to converse fluently and effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations in a fast-paced environment. Think about times when you've had to think on your feet or manage multiple tasks at once. Having these examples ready will help you shine during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced by the department, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.