Counselling Coordinator

Counselling Coordinator

York Full-Time 28800 - 43200 ÂŁ / year (est.) No home office possible
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City of York Council

At a Glance

  • Tasks: Lead a team of student and volunteer counsellors while managing referrals and appointments.
  • Company: York Carers Centre is a charity dedicated to supporting unpaid carers in York.
  • Benefits: Gain valuable experience in counselling and leadership, with opportunities for personal growth.
  • Why this job: Make a real impact on the lives of carers while developing your management skills.
  • Qualifications: Strong communication skills and experience in leadership or management are essential.
  • Other info: Flexible working environment with a focus on community support and professional development.

The predicted salary is between 28800 - 43200 ÂŁ per year.

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EXTERNAL VACANCY

York Carers Centre is an independent charity supporting unpaid carers in York. We aim to enrich and empower carers’ lives by providing the support they so selflessly give to others. We have an exciting opportunity for a highly motivated and organised individual, with a genuine interest in carers, to lead a dedicated team of student and volunteer counsellors.

EXTERNAL VACANCY

York Carers Centre is an independent charity supporting unpaid carers in York. We aim to enrich and empower carers’ lives by providing the support they so selflessly give to others. We have an exciting opportunity for a highly motivated and organised individual, with a genuine interest in carers, to lead a dedicated team of student and volunteer counsellors.

With responsibility for the day-to-day management and delivery of a quality counselling service, the post holder will ensure the smooth operation of the counselling service and maintain professional standards.

Key responsibilities include managing referrals, initial assessments, supporting volunteer and student counsellors, scheduling appointments, and case load management. Other duties include administrative tasks, liaising with training providers, communicating with internal and external referrers and overseeing placements of student counsellors.

The post-holder will work with a range of voluntary and statutory, health and social care professionals, raising awareness of the counselling service and how carers can access the service.

This position requires an effective communicator with drive and enthusiasm, proven leadership skills, management and supervisory experience and a professional confident approach. Working within the boundaries of confidentiality, it will be essential to work effectively and engage sensitively with carers.

We are looking for an individual who can work under pressure and prioritise and manage own workload and that of the Counselling team with minimum supervision and take appropriate action according to policies and procedures, including safeguarding, and trauma informed practice guidelines.

To apply please email and let us know which role you are applying for and attach a CV and a covering letter demonstrating how you meet the requirements for the role to Karen Weaver, HR Consultant, at YCCHR@yorkcarerscentre.co.uk

To arrange an informal chat, please email Karen Weaver, HR Consultant, at YCCHR@yorkcarerscentre.co.uk

For further details, please visit www.yorkcarerscentre.co.uk

Closing date: Monday 28 July at 12 midnight

City of York Council (CYC) advertise vacancies on behalf of schools, academies and external organisations (third parties). CYC are not responsible for the recruitment and employment practices of these third parties and accept no liability in relation to the vacancy and any subsequent recruitment or employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Government Administration

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Counselling Coordinator employer: City of York Council

At York Carers Centre, we pride ourselves on being an exceptional employer dedicated to supporting unpaid carers in the vibrant City of York. Our inclusive work culture fosters collaboration and personal growth, offering employees the chance to lead a passionate team while making a meaningful impact in the community. With a focus on professional development and a commitment to empowering both staff and the carers we serve, this role provides a unique opportunity to contribute to a vital cause in a supportive environment.
City of York Council

Contact Detail:

City of York Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Counselling Coordinator

✨Tip Number 1

Familiarise yourself with the specific needs of unpaid carers in York. Understanding their challenges and how the counselling service can support them will show your genuine interest and commitment to the role.

✨Tip Number 2

Highlight any previous experience you have in managing teams or leading projects. This role requires strong leadership skills, so be ready to discuss how you've successfully motivated and organised others in past positions.

✨Tip Number 3

Prepare to demonstrate your communication skills. Since the role involves liaising with various stakeholders, think of examples where you've effectively communicated complex information to different audiences.

✨Tip Number 4

Research trauma-informed practices and safeguarding policies relevant to counselling. Being knowledgeable about these areas will not only help you in the interview but also show that you are serious about maintaining professional standards.

We think you need these skills to ace Counselling Coordinator

Leadership Skills
Organisational Skills
Effective Communication
Empathy and Sensitivity
Case Load Management
Referral Management
Administrative Skills
Team Management
Conflict Resolution
Understanding of Safeguarding Policies
Trauma-Informed Practice
Ability to Work Under Pressure
Time Management
Collaboration with Health and Social Care Professionals

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Counselling Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also demonstrates your genuine interest in supporting unpaid carers. Use specific examples from your past experiences to showcase your leadership and management skills.

Highlight Relevant Experience: In your CV, emphasise any previous roles that involved counselling, team management, or working with vulnerable groups. Make sure to include any relevant qualifications or training that would support your application.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at City of York Council

✨Show Your Passion for Carers

Make sure to express your genuine interest in supporting unpaid carers during the interview. Share any personal experiences or insights that highlight your commitment to this cause, as it will resonate well with the interviewers.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past. Discuss your management style and how you support and motivate team members, especially in a counselling context where empathy and guidance are crucial.

✨Understand the Role's Responsibilities

Familiarise yourself with the key responsibilities outlined in the job description, such as managing referrals and overseeing placements. Be ready to discuss how your previous experience aligns with these tasks and how you would approach them.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle sensitive situations. Think of scenarios related to confidentiality and trauma-informed practices, and be prepared to explain your thought process and actions.

Counselling Coordinator
City of York Council
Location: York
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