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- Tasks: Manage and monitor health and social care contracts while ensuring quality improvement.
- Company: Join the City of York Council, dedicated to enhancing community health services.
- Benefits: Enjoy hybrid working, generous leave, and access to wellness initiatives.
- Why this job: Make a real impact in health services while developing your skills in a supportive environment.
- Qualifications: A levels or equivalent, experience in contract monitoring, and proficiency in Microsoft Excel.
- Other info: Travel to care settings across the city; driving licence is a plus but not essential.
The predicted salary is between 36000 - 60000 £ per year.
Contracts and Quality Improvement Manager – Health and Social Care
Join to apply for the Contracts and Quality Improvement Manager – Health and Social Care role at City of York Council
Contracts and Quality Improvement Manager – Health and Social Care
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Join to apply for the Contracts and Quality Improvement Manager – Health and Social Care role at City of York Council
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Are you looking to further your experience in commissioning and contract monitoring within an Health and Social Care context?
The City of York Council are looking for an experienced, enthusiastic and motivated individual to join the Integrated Commissioning Team to play an active role in ensuring effective commissioning and contract monitoring processes are in place across the health and social care services.
The post will focus on the monitoring and management of commissioned services alongside quality assessment and improvement for these services
You will deliver an efficient and effective support service in the management and monitoring of contracts and agreements and provide a quality monitoring role across services.
Key skills and responsibilities required;
- Educated to A level standard or equivalent.
- An understanding of the requirements of monitoring Service Level Agreements, contracts and service specifications and managing compliance.
- Experience of chairing meetings and writing minutes.
- Have experience of using Excel as well as other Microsoft packages.
After an induction period and learning the teams procceses, the role will require the right applicant to be able to start conducting business reviews and quality assurance visits at care home settings.
This role will involve travelling to and meeting care providers, face to face, at settings across the city as well as hybrid working from home and in the office when required. A driving licence would be advantageous but is not essential.
If the above requirements match your experience we look forward to receiving your application. For more information, or any clarification, please contact us on the details below.
Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.
The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For Further Information Or An Informal Discussion Please Contact
Clair-Lou Bailey, Service Manager- Integrated Commissioning at clairlou.bailey@york.gov.uk
Closing date: Sunday 28 September 2025 at 12 midnight
Interview dates: From 13 October 2025
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Quality Assurance
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Industries
Government Administration
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Contracts and Quality Improvement Manager - Health and Social Care employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts and Quality Improvement Manager - Health and Social Care
✨Tip Number 1
Familiarise yourself with the specific health and social care regulations and standards relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to quality improvement in the sector.
✨Tip Number 2
Network with professionals already working in health and social care commissioning. Attend local events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle contract monitoring challenges. Think of examples from your past experience where you've successfully managed compliance or improved service quality.
✨Tip Number 4
Showcase your proficiency in Microsoft Excel and other relevant software during the interview. Be ready to discuss how you've used these tools in previous roles to manage data and improve processes.
We think you need these skills to ace Contracts and Quality Improvement Manager - Health and Social Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commissioning and contract monitoring within health and social care. Use specific examples that demonstrate your understanding of Service Level Agreements and compliance management.
Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying to the City of York Council. Mention your enthusiasm for quality improvement and how your skills align with the role's requirements, such as chairing meetings and using Excel.
Highlight Relevant Skills: In your application, emphasise key skills mentioned in the job description, such as experience in quality assessment, contract management, and effective communication. Provide concrete examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on quality improvement.
How to prepare for a job interview at City of York Council
✨Understand the Role
Make sure you have a clear understanding of the Contracts and Quality Improvement Manager role. Familiarise yourself with the key responsibilities, such as monitoring Service Level Agreements and conducting quality assurance visits. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in commissioning and contract monitoring within health and social care. Be ready to provide specific examples of how you've managed compliance and improved service quality in past roles. This will highlight your expertise and make you stand out.
✨Prepare for Practical Scenarios
Since the role involves chairing meetings and writing minutes, think about how you would handle these tasks. You might be asked to role-play a meeting scenario or discuss how you would approach a quality assurance visit. Practising these scenarios can help you feel more prepared and confident.
✨Ask Insightful Questions
At the end of the interview, be sure to ask thoughtful questions about the Integrated Commissioning Team and the council's approach to quality improvement. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values and career goals.
