At a Glance
- Tasks: Coordinate and manage adult education programmes in a vibrant community setting.
- Company: York Learning, part of City of York Council, dedicated to community education.
- Benefits: Generous leave, pension scheme, health initiatives, and flexible working options.
- Other info: Enjoy a supportive environment with opportunities for continuous learning and development.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Level 2 in English, maths, IT, and customer service experience required.
The predicted salary is between 30000 - 40000 € per year.
York Learning, the successful Adult Community Education arm of City of York Council, is seeking an appropriately qualified, professional, motivated and experienced individual to actively manage the day‑to‑day co‑ordination of our adult education programme with focus on our Wider Community Learning offer. It will be mainly based at our Huntington office. Our Wider Community Learning offer includes courses on health and leisure, modern foreign languages, and the creative curriculum. An interest in one or more of these areas would be welcomed.
Responsibilities
- As a Community Learning Co‑ordinator, you will be enthusiastic and well organised and will be ‘hands on’ in supporting our Curriculum Manager to plan and run the Wider Community Learning programme and the tutor body who deliver it.
- You will input into the development of the programme, make decisions on a day‑to‑day basis about courses, respond to events as they happen and will be expected to manage a team providing a high quality and multi‑disciplined administrative function.
- The team provides reception, administration, finance and practical support to the curriculum manager and tutors as required.
- You will be excellent at prioritising, delegation and leading by example in a lively and supportive environment with a wide range of managers and colleagues.
- You will need to have good interpersonal skills and will support general administrative tasks on a regular basis, particularly to cover for colleagues when required.
Qualifications
- Having Level 2 qualifications in English, maths and IT is a minimum requirement for this role.
- You will have previous forward‑facing customer service experience and/or previous team‑leading experience and a positive and flexible outlook is key to a successful application.
Benefits and Working Arrangements
- York Learning offers a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution.
- We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development.
- You will have the possibility of a job‑sharing arrangement.
- Hybrid working arrangements are available for this role; your contractual location will be the designated council office for your team.
Safeguarding and Criminal Record Check
As this role is public facing, applicants will need to demonstrate at interview their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2. City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.
Community Learning Co-ordinator employer: City of York Council
York Learning, as part of City of York Council, is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, generous annual leave, and access to the Local Government Pension Scheme, employees are encouraged to engage in continuous learning and community activities. The Huntington office offers a vibrant environment where flexibility and collaboration thrive, making it an ideal place for those passionate about adult education and community development.
StudySmarter Expert Advice🤫
We think this is how you could land Community Learning Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those involved in community learning. Attend local events or workshops to meet potential colleagues and get your name out there.
✨Tip Number 2
Show off your passion! When you get the chance to chat with hiring managers, let your enthusiasm for adult education and community learning shine through. Share your ideas on how to enhance the programme and engage learners.
✨Tip Number 3
Be prepared for the interview! Research York Learning and its Wider Community Learning offer. Think about how your skills in customer service and team leadership can contribute to their goals and be ready to discuss specific examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at York Learning and contributing to the community.
We think you need these skills to ace Community Learning Co-ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience and skills that align with the Community Learning Co-ordinator role. We want to see how your background fits into our Wider Community Learning offer, so don’t hold back!
Show Your Enthusiasm:Let your passion for adult education and community learning shine through in your application. We love candidates who are genuinely excited about the role and can bring that energy to our team!
Highlight Relevant Experience:Be sure to mention any previous customer service or team-leading experience you have. We’re looking for someone who can manage a team effectively, so share examples of how you've done this in the past.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at City of York Council
✨Know Your Community Learning
Familiarise yourself with the Wider Community Learning offer, especially courses related to health, leisure, and languages. Show genuine interest in these areas during the interview, as it demonstrates your enthusiasm and alignment with the role.
✨Highlight Your Organisational Skills
Prepare examples that showcase your ability to prioritise tasks and manage a team effectively. Discuss specific situations where you led by example or delegated responsibilities, as this will resonate well with the interviewers looking for a hands-on Community Learning Co-ordinator.
✨Demonstrate Customer Service Experience
Be ready to share your previous customer service experiences, particularly those that involved direct interaction with the public. Highlight how you provided guidance and support, as this is crucial for the role and will show your competency in engaging with diverse community members.
✨Prepare for Safeguarding Questions
Since safeguarding is a key aspect of this role, think about how you would handle sensitive situations involving vulnerable individuals. Be prepared to discuss your understanding of safeguarding principles and how you would ensure a safe learning environment for all participants.
