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- Tasks: Manage customer contracts and enquiries while supporting the Commercial Waste Supervisor.
- Company: Join a forward-thinking Council dedicated to community and environmental services.
- Benefits: Generous leave, pension scheme, health initiatives, and flexible working options.
- Why this job: Enjoy a varied role with opportunities for personal growth and community engagement.
- Qualifications: Strong customer service and IT skills; waste management experience is a plus.
- Other info: Perfect for job sharing; promotes continuous learning and development.
The predicted salary is between 28800 - 43200 £ per year.
This role straddles both administrative and operational duties. It is suitable for someone who likes variety in their role, and whom is confident, diligent and flexible to change. Possessing excellent customer service and administrative skills, the postholder will deal directly with new and existing customers. They will manage enquiries, adjusting and maintaining customer contracts and essential documentation as required.
Responsibilities
- Key to the role are financial transactions such as invoicing, purchasing and management of debtors.
- The postholder will have excellent IT skills and will be familiar with using a variety of software packages.
- The postholder will support and occasionally deputise for the Commercial Waste Supervisor, ensuring operations are run smoothly and compliantly.
- Good interpersonal skills are essential as this postholder will work with colleagues from across the Environmental Service Team and the wider Council.
Qualifications and Skills
- Previous experience in Waste Management is desirable but not essential.
- Transferable skills will need to be demonstrated.
- This role requires excellent customer service and administrative skills, and proficiency with IT and various software packages.
Additional Information
This post is suitable as a job sharing position.
Benefits
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards and savings.
Application
For further information or an informal discussion please contact Suzanne Middleton (Strategy and Development Manager) at suzanne.middleton@york.gov.uk
Timeline
Closing date: Sunday 8 February 2026 at 12 midnight
Interview date: Monday 16 February and Tuesday 17 February 2026
Commercial Waste Officer employer: City of York Council
Contact Detail:
City of York Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Waste Officer
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves dealing with customers, think of examples from your past experiences where you've excelled in providing great service. Be ready to share these during your interview.
✨Tip Number 3
Brush up on your IT skills! Familiarise yourself with common software packages used in administrative roles. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Commercial Waste Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Commercial Waste Officer. We want to see how you can bring value to our team!
Show Off Your Customer Service Skills: Since this role involves dealing directly with customers, don’t forget to showcase your excellent customer service skills. Share examples of how you've successfully managed enquiries or resolved issues in the past.
Highlight Your IT Proficiency: We’re looking for someone who’s comfortable with various software packages. Be sure to mention any relevant IT skills or experience you have that would help you excel in this position.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at City of York Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Commercial Waste Officer. Familiarise yourself with the key tasks like managing customer contracts and financial transactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled enquiries or resolved issues effectively. This will demonstrate your ability to manage relationships and provide excellent service.
✨Brush Up on Your IT Skills
The job requires proficiency with various software packages, so be ready to talk about your IT skills. If you have experience with invoicing or other relevant software, mention it! You could even bring up how you've used technology to improve processes in past roles.
✨Be Ready for Teamwork Questions
As you'll be working closely with colleagues from different teams, expect questions about teamwork and collaboration. Prepare examples of how you've successfully worked in a team environment, highlighting your interpersonal skills and flexibility to adapt to changes.
