At a Glance
- Tasks: Coordinate care for clients, ensuring staff have the info needed for high-quality support.
- Company: Join a dedicated team in a supportive domiciliary care service.
- Benefits: Enjoy hybrid working, generous leave, and health & wellbeing initiatives.
- Other info: Flexible working practices and opportunities for continuous learning.
- Why this job: Make a real difference in the lives of older people in your community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24000 - 28000 £ per year.
The Personal Support Service is a domiciliary care service offering support with all aspects of daily living for customers living within our Independent Living Schemes, 24 hours per day and at night in the local community.
Key Responsibilities
- Data input and processing is the main function of this role.
- Close attention to detail and an understanding of domiciliary care is essential for this post.
- Your role will be to ensure staff are allocated to customers and they have all the information needed to provide safe high-quality support within a domiciliary care service, comprising of 3 extra care schemes, all of which provide 24hr support and an overnight care service in the community.
- You will monitor calls and report on any irregularities throughout the service.
- The service provides care and support to predominantly older people with varying needs such as dementia and mental health needs.
- You will be located across the schemes to enable you to gain a good understanding of the service.
- This role is suitable as a job share opportunity.
Qualifications & Experience
- As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2.
- The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.
Benefits & Working Arrangements
- Hybrid working arrangements are available for this role.
- Your contractual location will be the designated council office for your team.
- The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution.
- We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development.
- In addition, we also offer a growing range of discounts, rewards and savings.
Contact & Application Details
- For further information or an informal discussion please contact Sarah Benton (Registered Manager) at sarah.benton@york.gov.uk or on 01904 552576.
- Closing date: Sunday 21 June 2026 midnight.
- Interview date: Week Commencing 29 June 2026.
Care Co-ordinator employer: City of York Council
The Personal Support Service is an exceptional employer, dedicated to providing meaningful support to the community while prioritising the wellbeing and development of its staff. With a strong focus on employee growth opportunities, flexible working arrangements, and a generous benefits package including access to the Local Government Pension Scheme and comprehensive health initiatives, this role as a Care Co-ordinator offers a rewarding career in a supportive environment. Located within vibrant Independent Living Schemes, employees can engage directly with the community, making a tangible difference in the lives of older individuals with varying needs.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at City of York Council for the Care Co-ordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Co-ordinator
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with City of York Council, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at City of York Council, and how you can make a difference!
How to prepare for a job interview at City of York Council
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at City of York Council.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like City of York Council appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how City of York Council supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
