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- Tasks: Provide top-notch IT support and troubleshoot systems for a dynamic service desk.
- Company: Join a forward-thinking organisation dedicated to technology and innovation.
- Benefits: Enjoy a competitive salary, health benefits, and a supportive work environment.
- Other info: Work Monday to Friday with opportunities for growth and development.
- Why this job: Kickstart your tech career while making a difference in users' experiences.
- Qualifications: Relevant coursework and certifications in IT, plus hands-on experience.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Qualifications must meet the following criteria or an equivalent combination of training and experience per Personnel Policies and Procedures, Section 100:
- Completion of sixty (60) hours from an accredited college or university including coursework in management information systems, computer science, information technology, information systems, or other related fields relevant to the essential tasks listed in this job description.
- Two (2) years’ experience relevant to the essential tasks listed in this job description, preferably experience in enterprise-class systems analysis and/or systems administration.
- Graduation from high school or possession of a General Education Development (GED) certificate; and three (3) years’ experience relevant to the essential tasks listed in this job description.
- Possession of a current industry accepted certification in one (1) of the following: CompTIA A+, CompTIA IT Fundamentals, CompTIA Network+, or any Microsoft Azure Certification.
Hours: Monday-Friday 8:00 am to 5:00 pm
Location: 9OTC 6th floor (IW)
Pay Scale: Click for INFORMATION TECHNICAL pay scale
Licenses and Certificates: Possession of a valid class “D” Oklahoma Driver license.
INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK employer: City of Tulsa
Contact Detail:
City of Tulsa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Service Desk role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss your experience with enterprise-class systems. We recommend practising common interview questions related to IT systems and customer service scenarios.
✨Tip Number 3
Show off your certifications! Make sure to highlight your CompTIA A+, Network+, or any Microsoft Azure Certification during interviews. These credentials can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace INFORMATION TECHNOLOGY SYSTEMS TECHNICIAN II - SERVICE DESK
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your relevant qualifications right from the start. We want to see how your education and experience align with the essential tasks listed in the job description. Don’t be shy about showcasing your CompTIA certifications or any other relevant training!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at City of Tulsa
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around systems analysis and administration. Be ready to discuss your experience with enterprise-class systems and any relevant certifications like CompTIA A+ or Microsoft Azure. This will show that you’re not just familiar with the concepts but can apply them in real-world scenarios.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your problem-solving skills and how you've handled service desk tasks. Think about times when you resolved a tricky issue or improved a process. This will help demonstrate your hands-on experience and make you stand out.
✨Understand the Company Culture
Do a bit of research on the company’s values and culture. Knowing what they stand for can help you tailor your answers to align with their mission. It also shows that you’re genuinely interested in being part of their team, not just looking for any job.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use, or upcoming projects. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.