At a Glance
- Tasks: Manage inmate records and ensure compliance in a dynamic team environment.
- Company: Join the Department of Communities and Justice, a top public sector employer.
- Benefits: Enjoy competitive pay, flexible work options, and professional development opportunities.
- Other info: Hybrid work model with opportunities for career growth and community impact.
- Why this job: Make a real difference in the justice system while developing valuable skills.
- Qualifications: Strong admin skills, multitasking ability, and effective communication are essential.
The predicted salary is between 25185 - 27000 £ per year.
Location – Francis Greenway Correctional Complex (Windsor)
Hybrid Team – Work from home opportunities (based on roster)
Employment type – Temporary, Full time up to 24 months
Salary – $84,659-$92,701 Plus Superannuation and Annual Leave Loading
Your role
As a Sentence Management Operations Officer, you will play a critical role in supporting the accurate administration of inmate records and sentence management processes. Working both independently and as part of a team, you will deliver high-quality administrative and records management services that directly impact the lawful detention and timely release of inmates.
You’ll be responsible for core processing activities within a Sentence Management Operations unit, ensuring accuracy, compliance, and efficiency in all aspects of your work. This includes liaising with internal and external stakeholders, maintaining data integrity, and delivering a range of administrative support functions.
What you’ll do
- Accurately record all custodial and non-custodial court orders in the CSNSW database, ensuring compliance with legislative and policy requirements
- Process documentation and updates relating to new custody inmates, including advice received from courts and tribunals
- Perform data entry, validation, and integrity checks to ensure all records are complete, accurate, and up to date
- Undertake specialised administrative tasks to support sentence management operations
What we’re looking for
With your proven Administration Clerk experience supporting varied teams, you will be self-motivated, have the ability to multitask and communicate effectively. You will possess strong technical skills which will help you plan and prioritise to successfully achieve positive outcomes for the team. We are seeking a true team player with a can-do attitude and the ability to work well under pressure.
Essential Requirements:
- Current NSW driver’s license and preparedness to travel to support operational and business unit needs.
- Must be able to undertake shift work – The Lodgement/Processing Unit operates 24hrs 7 days a week on a rotating 12-week roster.
Shifts as follows: A watch – 6am-2pm, D watch – 10am-6pm & 12am-8pm, C watch 2pm-10pm & B Watch 10pm-6am.
What We Offer
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
We do work that really matters. Working for the Department of Communities and Justice (DCJ) and Corrective Services NSW (CSNSW) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.
Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
- Targeted Question 1 - Please explain your working knowledge and experience in the interpretation of complex and changing legislation and explain your understanding of the NSW Criminal Justice System.
- Targeted Question 2 - Why are excellent communication, organisational, time management and interpersonal skills necessary in the workplace? Please provide examples of how you utilise each of these skills working in a high-volume work environment with strict deadlines.
Applications close 13 July 2026 at 11:59pm AEST.
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Aeron Santos via email on Aeron.Santos@dcj.nsw.gov.au.
Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds.
Other Information: A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Thank you for your interest in this role. We look forward to receiving your application.
Sentence Management Operations Officer - Francis Greenway CC employer: City of Sydney
At the Department of Communities and Justice (DCJ) and Corrective Services NSW, we pride ourselves on being an exceptional employer that values inclusion, collaboration, and personal growth. Our flexible work environment, competitive pay, and comprehensive training opportunities empower our employees to make a meaningful impact in the community while enjoying a supportive team culture. Join us at the Francis Greenway Correctional Complex in Windsor, where your contributions will help transform lives and foster positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Sentence Management Operations Officer - Francis Greenway CC
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Sentence Management Operations Officer - Francis Greenway CC
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at City of Sydney
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from City of Sydney.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show City of Sydney that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
