Quality Administrator

You will play a key role in the Quality Team to deliver high-quality administrative support to ensure effective coordination and delivery of quality assurance processes in the college.

Responsibilities

• Be the first point of contact for the Quality Team, handling enquiries professionally across phone, email, and in person.
• Deliver efficient administrative support, including coordinating meetings, preparing documents, and producing agendas and minutes.
• Support the planning and delivery of the annual Quality Cycle.
• Collate and manage key data such as student voice, staff feedback, and observation outcomes.
• Assist with data analysis and report preparation.
• Maintain accurate, compliant quality assurance documentation.
• Contribute to team and college meetings, capturing clear and concise notes.
• Develop knowledge of quality processes to effectively support staff queries.
• Manage purchase orders and monitor departmental spend.
• Keep the Quality Hub up to date with relevant information.
• Provide flexible support across the Quality Team as needed.
• Collaborate with wider administrative teams to ensure seamless cover and support.

It requires a professional, proactive, and adaptable individual with excellent interpersonal skills and a strong customer service focus. As a confident communicator, you'll build strong relationships across the organisation while anticipating priorities and managing workloads across daily, monthly, and annual cycles. Discretion, initiative, and a solutions-focused mindset are essential. The role also requires a willingness to take ownership, improve processes, and contribute positively to the continual development of systems and practices within the Quality Team.

Qualifications

• Evidence of commitment to professional development.
• A good standard of Maths and English.
• Strong organisational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Background in Administration.

Benefits

• Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays.
• Pension: Generous Local Government pension.
• Learning & Development: Programmes by The Community Adult Education Department.
• Staff Development: Access to the College staff development programmes and CPD.
• Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre.
• Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address.
• Parking: Free car parking across all campus sites (apart from Arundel).
• Blue Light Card: providing discounts for clothing, electrical goods, food and days out.

Equality, Diversity and Inclusion

Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College and underpin the College's commitment to transforming lives through education and training. The College promotes these strands through the curriculum, enrichment activities, and student support services.

Pre-Employment Checks

The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.