At a Glance
- Tasks: Join our Project Team to deliver high-quality IT projects and support systems.
- Company: City of Portsmouth College, a progressive and supportive workplace.
- Benefits: Generous salary, annual leave, pension, discounts, and professional development opportunities.
- Other info: Dynamic environment with excellent career growth and a commitment to diversity and inclusion.
- Why this job: Gain hands-on experience in IT while making a real impact on students' learning journeys.
- Qualifications: Strong problem-solving skills and experience in IT support or project engineering.
The predicted salary is between 25410 - 27839 £ per year.
Location: All Campuses: Highbury, North Harbour, Sixth Form and Arundel
Salary: £25,410.97 - £27,839.68 Full Time Equivalent per annum
Hours of work: 37 Hours per week, 52 Weeks per year, Full-Time, Apprenticeship
About us
At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
What we offer
- Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
- Pension: Generous Local Government pension.
- Learning & Development: Programmes by The Community Adult Education Department
- Staff Development: Access to the College staff development programmes and CPD
- Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
- Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
- Parking: Free car parking across all campus sites (apart from Arundel)
- Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role
The Infrastructure and Project Engineer will work as part of the Project Team to deliver high quality project implementation and delivery. The Engineer will be expected to provide expertise to support and develop the systems and infrastructure within the college. The engineer will act both as an expert during implementation but also be taking a lead role in IT projects and changes.
This apprenticeship offers hands on experience in IT Support in a bustling College, supporting the development of core skills needed to protect digital systems and information. You will work closely with experienced IT professionals, gaining real world exposure to areas such as identifying cyber threats, responding to incidents, managing vulnerabilities, and supporting compliance with data protection and security requirements across teaching and learning systems.
Key Responsibilities
- Deliver high quality customer support in the troubleshooting and resolution of technical support issues.
- Assist and lead with projects assigned to the team.
- Provide subject matter expertise in the development of systems within the College.
- Where required, represent the college and or IT Team in meetings / presentations / Conferences.
- To provide guidance and support for the IT Support Team
- Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately.
- Escalating and managing issues with 3rd parties.
- Expected to be involved in or sometimes leading projects and providing expertise to help determine the best outcomes for the college.
- Ensure that skills and knowledge are maintained and take responsibility for training others.
- Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team.
- Maintain a strong customer focus at all times.
Specialist Duties
- Implement and support Virtual Infrastructure, Server Patch Management, Active Directory, Exams Management (Virtualise where possible)
- Develop Automation across college where appropriate.
- Assisting with managing the college network infrastructure.
- Take a lead role in the development and integration of systems to deliver efficiencies and improvements.
- Work with various departments to develop the College systems.
- Support specialist requirements and design processes to ensure that any requirement is managed and controlled.
- Ensure that your knowledge is kept up to date and that the college is adopting good quality systems that are well implemented and maintained.
- Seek out new technologies and integrations that can deliver efficiencies for staff and students.
- Look to streamline and improve existing processes using SharePoint / Azure AD and other integrations, both within the IT Team and the wider college.
- Ensure that documentation is managed and kept up to date for internal and auditing purposes.
- Be familiar with Cyber Essentials and GDPR criteria and ensure that all systems are developed and maintained to meet the criteria.
To be successful in this role, below is what we would need from you
- Ability to work with staff at all levels
- Contributing, implementing and leading IT technical Projects and business changes
- Excellent attention to detail in planning, implementing and documenting of IT Projects
- Extensive experience of supporting systems and services at 3rd line or Project engineer role
- Excellent problem-solving abilities and the ability to diagnose and resolve technical problems efficiently and effectively under pressure
Diversity and Inclusion
Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
Pre-Employment Checks
The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
Infrastructure and Project Engineer Apprentice in Portsmouth employer: City of Portsmouth College
City of Portsmouth College is an excellent employer, offering a supportive work culture that prioritises employee development and growth. Located at the North Harbour Campus, the college provides unique opportunities to engage with local businesses and make a meaningful impact on apprentices' lives, all while enjoying a collaborative environment that values innovation and teamwork.
Contact Details:
City of Portsmouth College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure and Project Engineer Apprentice in Portsmouth
✨Get Hands-On at Local Workshops
Don’t miss out on local engineering workshops and hackathons! They’re a brilliant way to learn something new, meet fellow aspiring engineers, and often, company reps will be scouting for fresh talent. Plus, you can mention your hands-on experiences at these events during your interviews!
✨Join Engineering Societies and Clubs
Get involved with engineering societies at your school or in your area. These communities often host talks, networking events, and even competitions, which can open doors to apprenticeship opportunities. Plus, chatting with industry professionals is never a bad idea!
✨Show Off Your Passion Online
Consider starting a blog or a social media account where you can share your engineering projects, ideas, and learnings. This not only demonstrates your passion but also your initiative. Share the link on your application to really showcase who you are!
✨Don’t Wait, Apply Early!
Apprenticeships often have early application windows, so keep an eye on City of Portsmouth College’s website and get your applications in as soon as you can. The earlier you apply, the more likely you are to secure an interview and land that coveted position!
We think you need these skills to ace Infrastructure and Project Engineer Apprentice in Portsmouth
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an engineering apprenticeship at City of Portsmouth College, make sure to highlight any relevant technical skills and subjects you've excelled in. Include specific projects or coursework that demonstrate your understanding of engineering principles—anything from physics projects to CAD designs can really make your application stand out!
Include Your Learning Experience:Since this is an apprenticeship, we want to see how keen you are to learn. In your cover letter, talk about what you hope to gain from this opportunity at City of Portsmouth College and how it aligns with your career goals. Don’t be shy—express your enthusiasm for getting hands-on experience!
Tailor Your CV for Engineering:Make sure your CV reflects your passion for engineering. List relevant coursework, skills, and any hands-on experiences like workshops or engineering clubs. Feel free to use a clear and structured layout so it's easy for the hiring team at City of Portsmouth College to see your qualifications at a glance.
Keep it Visual—If Possible!:If you've worked on any engineering projects, consider including visual elements in your application—like pictures, graphs or even a small portfolio link. This isn’t mandatory, but visuals can help us appreciate your work and problem-solving skills more effectively!
How to prepare for a job interview at City of Portsmouth College
✨Showcase Your Passion for Engineering
Since you're applying for an apprenticeship, it’s crucial to demonstrate your genuine enthusiasm for engineering. Be ready to talk about any projects you've done, be it in school or in your spare time, as this shows your commitment and eagerness to learn on the job at City of Portsmouth College.
✨Get Hands-On with Technical Questions
Expect some technical queries related to basic engineering principles. Brush up on subjects you’ve covered in your studies, such as materials science or thermodynamics. They might throw a scenario your way to gauge how you would approach solving a problem—don't be afraid to think aloud!
✨Demonstrate Your Teamwork Skills
Apprenticeships often require working in teams, so be prepared to discuss how you've worked with others in school or during any group projects. Share specific examples that reflect your ability to collaborate and communicate effectively, as this is highly valued in engineering roles at City of Portsmouth College.
✨Ask About Learning Opportunities
Make sure to prepare some questions about the apprenticeship itself, like how training will be structured or the types of projects you'll tackle. Showing curiosity about your growth will impress the interviewers at City of Portsmouth College, demonstrating that you're ready to dive into the learning experience.
