At a Glance
- Tasks: Lead IT projects and enhance college systems with innovative technologies.
- Company: Join City of Portsmouth College, a progressive and supportive workplace.
- Benefits: Enjoy competitive salary, generous leave, and discounts on services.
- Other info: Be part of a diverse team committed to transforming lives through education.
- Why this job: Make a real impact on students' futures while developing your tech skills.
- Qualifications: Experience in IT support and project management is essential.
Location: All Campuses: Highbury, North Harbour, Sixth Form and Arundel
Salary: £33,980.34 - £36,035.26 Full Time Equivalent per annum
Hours of work: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent
About us: At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students' learning journey.
What we offer:
- Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
- Pension: Generous Local Government pension.
- Learning & Development: Programmes by The Community Adult Education Department
- Staff Development: Access to the College staff development programmes and CPD
- Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
- Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
- Parking: Free car parking across all campus sites (apart from Arundel)
- Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role: The Infrastructure and Project Engineer will work as part of the Project Team to deliver high quality project implementation and delivery. The Engineer will be expected to provide expertise to support and develop the systems and infrastructure within the college. The engineer will act both as an expert during implementation but also be taking a lead role in IT projects and changes. The engineer will be expected to be championing new technologies that can bring a competitive advantage to the college and drive efficiencies.
Key Responsibilities:
- Deliver high quality customer support in the troubleshooting and resolution of technical support issues.
- Assist and lead with projects assigned to the team.
- Provide subject matter expertise in the development of systems within the College.
- Where required, represent the college and or IT Team in meetings / presentations / Conferences.
- To provide guidance and support for the IT Support Team
- Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately.
- Escalating and managing issues with 3rd parties.
- Expected to be involved in or sometimes leading projects and providing expertise to help determine the best outcomes for the college.
- Ensure that skills and knowledge are maintained and take responsibility for training others.
- Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team.
- Maintain a strong customer focus at all times.
Specialist Duties:
- Implement and support Virtual Infrastructure, Server Patch Management, Active Directory, Exams Management (Virtualise where possible)
- Develop Automation across college where appropriate.
- Assisting with managing the college network infrastructure.
- Take a lead role in the development and integration of systems to deliver efficiencies and improvements.
- Work with various departments to develop the College systems.
- Support specialist requirements and design processes to ensure that any requirement is managed and controlled.
- Ensure that your knowledge is kept up to date and that the college is adopting good quality systems that are well implemented and maintained.
- Seek out new technologies and integrations that can deliver efficiencies for staff and students.
- Look to streamline and improve existing processes using SharePoint / Azure AD and other integrations, both within the IT Team and the wider college.
- Ensure that documentation is managed and kept up to date for internal and auditing purposes.
- Be familiar with Cyber Essentials and GDPR criteria and ensure that all systems are developed and maintained to meet the criteria.
To be successful in this role:
- Ability to work with staff at all levels
- Contributing, implementing and leading IT technical Projects and business changes
- Excellent attention to detail in planning, implementing and documenting of IT Projects
- Extensive experience of supporting systems and services at 3rd line or Project engineer role
- Excellent problem-solving abilities and the ability to diagnose and resolve technical problems efficiently and effectively under pressure
Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities, and the range of direct and indirect student support services.
Pre-Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
Infrastructure and Project Engineer in Portsmouth employer: City of Portsmouth College
City of Portsmouth College is an excellent employer, offering a supportive work culture that prioritises employee development and growth. Located at the North Harbour Campus, the college provides unique opportunities to engage with local businesses and make a meaningful impact on apprentices' lives, all while enjoying a collaborative environment that values innovation and teamwork.
Contact Details:
City of Portsmouth College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure and Project Engineer in Portsmouth
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We think you need these skills to ace Infrastructure and Project Engineer in Portsmouth
Some tips for your application 🫡
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How to prepare for a job interview at City of Portsmouth College
✨Brush Up on Core Engineering Principles
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