At a Glance
- Tasks: Provide top-notch admin support to online students and manage queries.
- Company: Join the City of Portsmouth College, a leader in education and training.
- Benefits: Enjoy 25 days annual leave, generous pension, and discounts on campus.
- Other info: Diverse and inclusive environment with great career development opportunities.
- Why this job: Be the first point of contact and make a real difference in students' lives.
- Qualifications: Good maths and English skills, IT proficiency, and strong organisational abilities.
The predicted salary is between 24521 - 26134 £ per year.
Location: Highbury Campus
Salary: Actual £116,853.46 - £17,961.57 Pro Rata, Full Time Equivalent £24,521.29 - £26,133.56 per annum
Hours of work: 30 Hours per week, 36 Weeks per year, Part‑Time, Permanent
What we offer:
- Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
- Pension: Generous Local Government pension. Further information can be found at www.hants.gov.uk/hampshire-services/pensions/local-government
- Learning & Development: Programmes by The Community Adult Education Department
- Staff Development: Access to the College staff development programmes and CPD
- Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
- Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
- Parking: Free car parking across all campus sites (apart from Arundel)
- Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role:
The administrator is our initial point of contact and is responsible for providing high quality administrative support to the area, therefore maintaining the workload of the service effectively. This will be a fast paced, varied role and a keen knowledge of IT systems could be beneficial for you in a position like this.
Key Responsibilities:
- To provide high quality administrative support to our Online students
- Contacting non‑engaging students
- Dealing with student queries
- To liaise with online tutors
- To collate necessary information in a timely manner for student certifications
To be successful in this role, below is what we would need from you:
- Good maths and English skills
- Excellent organisational skills
- Proficient in the use of IT and different systems
- Ability to work well in teams but also to work independently, with the minimum of supervision
Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training. The College’s commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities, and the range of direct and indirect student support services.
Pre‑Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
Foundation and Adult Learning Administrator in Portsmouth employer: City of Portsmouth College
City of Portsmouth College is an excellent employer, offering a supportive work culture that prioritises employee development and growth. Located at the North Harbour Campus, the college provides unique opportunities to engage with local businesses and make a meaningful impact on apprentices' lives, all while enjoying a collaborative environment that values innovation and teamwork.
Contact Details:
City of Portsmouth College Recruitment Team
