At a Glance
- Tasks: Join our team to enhance cyber security and support IT systems.
- Company: City of Portsmouth College, a progressive and supportive workplace.
- Benefits: Generous annual leave, pension, discounts, and professional development opportunities.
- Other info: Dynamic environment with a focus on equality, diversity, and inclusion.
- Why this job: Make a real impact on students' futures while developing your cyber security skills.
- Qualifications: Experience in IT support and knowledge of cyber security principles.
The predicted salary is between 33980 - 36035 € per year.
Location: Highbury Campus with cross-campus travel required
Salary: £33,980.34 - £36,035.26 Full Time Equivalent per annum
Hours of work: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent
About us: At City of Portsmouth College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators.
What we offer:
- Annual Leave: 25 days total and closure for winter shutdown period in line with Hampshire County Council school holidays & statutory bank holidays
- Pension: Generous Local Government pension.
- Learning & Development: Programmes by The Community Adult Education Department
- Staff Development: Access to the College staff development programmes and CPD
- Onsite Discounts: City of Portsmouth College Hair Salon & 50% off at the City of Portsmouth College Sports Centre
- Online Discounts: Unidays, Student Beans, and Totum with a City of Portsmouth College email address
- Parking: Free car parking across all campus sites (apart from Arundel)
- Blue Light Card: providing several discounts for clothing, electrical goods, food and days out, even concert tickets!
About the role: The Cyber Security Specialist will work as part of a team to deliver high quality customer support. The Cyber Security Specialist will be expected to troubleshoot and resolve issues, provide expertise to help with the planning and development of IT systems, support 1st line engineers and escalate and manage issues with 3rd line engineers and 3rd parties.
Specialist Duties:
- Ensure that all college devices are patched and updated as required, this includes software and firmware patching.
- Ensure that all assets are stored and patched with N Central
- During meetings represent the cyber security interests of the college inc The Change Advisory Board
- Secure the LAN to prevent unauthorised devices from accessing the network
- Update and run the Cyber Security calendar for the college
- Join the JISC Cyber Security Community and take part in webinars etc.
- Ensure that skills are kept up to date
Key Responsibilities:
- Deliver high quality customer support in the troubleshooting and resolution of technical support issues
- Providing expertise to support the Planning and development of IT
- Supporting 1st line teams
- Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately
- Escalating and managing issues with 3rd line and 3rd parties.
- Assisting in projects as required
- Resolving and assisting with general IT Support tickets
- Provide: Desktop Support, Hardware Repairs, Software Installation as required
- Support hardware refreshes
- Where required, represent the college and or IT Team in meetings / presentations / Conferences
- Provide subject matter expertise in Cyber Security
- Ensure that skills and knowledge are maintained and take responsibility for training others.
- Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team
- Maintain a strong customer focus at all times
Hold the responsibility for:
- Patching
- The Cyber Security Risk Register
- Firewall Rules
- Microsoft End Point Protection
- Microsoft Defender
- Vulnerability Management
- Microsoft secure score
- Phishing simulation and staff training with both Cyber Security and information governance
- Data Loss Protection
- Testing and identifying network and system vulnerabilities
- Security features within M365 and other key college software and hardware
- Any other area of cyber security as required
To be successful in this role, below is what we would need from you:
- Excellent experience of working in a support environment and understanding customer needs
- Qualification or Industry experience of working within Cyber Security
- Good level of understanding of Hardware, Virtualisation, Active Directory and Software
- Good level of understanding of Microsoft Active Directory including Azure AD
- Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building.
- Microsoft Intune & Auto Pilot Experience is desirable but not essential.
- Proficiency with a range of IT systems and software, including knowledge of operating systems, network fundamentals and common office applications.
Diversity and Inclusion: Equality, Equity, Diversity, and Inclusion are central to the work of City of Portsmouth College. This underpins the vision of the College to transform lives through providing exceptional education and training.
Pre-Employment Checks: The City of Portsmouth College is committed to safeguarding and promoting the welfare of children and young people in our college. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
Cyber Security Specialist in Humber employer: City of Portsmouth College
At City of Portsmouth College, we pride ourselves on being an exceptional employer in the Portsmouth area, offering a progressive and supportive work culture that prioritises employee well-being and professional growth. As a Cyber Security Specialist, you will enjoy competitive benefits, including generous annual leave, a robust pension scheme, and access to continuous learning opportunities, all while making a meaningful impact on the lives of our students and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Security Specialist in Humber
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and local meetups to connect with other professionals in cyber security. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your cyber security expertise. This not only builds your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for interviews by brushing up on common cyber security scenarios and challenges. Practice articulating how you would handle specific situations, as this will demonstrate your problem-solving skills and technical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at City of Portsmouth College.
We think you need these skills to ace Cyber Security Specialist in Humber
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Cyber Security Specialist role. We want to see how you can contribute to our mission at City of Portsmouth College!
Show Off Your Skills:Don’t hold back on showcasing your technical expertise! Whether it’s your experience with Microsoft Active Directory or your knowledge of cyber security practices, let us know what makes you a great fit for the team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at City of Portsmouth College
✨Know Your Cyber Security Basics
Make sure you brush up on your knowledge of cyber security fundamentals. Understand key concepts like patch management, firewall rules, and vulnerability management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Support Skills
Since this role involves delivering high-quality customer support, prepare examples from your past experiences where you've successfully resolved technical issues. Highlight your interpersonal skills and how you maintain a positive rapport with users.
✨Familiarise Yourself with the College's Tech Stack
Research the specific technologies mentioned in the job description, such as Microsoft Active Directory and Intune. If you have experience with these tools, be ready to discuss how you've used them in previous roles or projects.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the college's approach to cyber security training or how they handle incidents. It shows your interest in the role and helps you gauge if it's the right fit for you.
