Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of local government, helping visitors and answering calls.
- Company: Join a dedicated team serving the Manchester community.
- Benefits: Enjoy competitive pay and a supportive work environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: High school diploma and 3-5 years of office experience required.
- Other info: Great opportunity for career growth in public service.
The predicted salary is between 30000 - 42000 £ per year.
A local government entity in Manchester seeks a Customer Service Representative III to serve as a central communication point for various departments. This role involves answering calls, greeting visitors, and maintaining effective relationships.
The ideal candidate will have a high school diploma and 3-5 years of office experience. Strong communication and customer service skills are required for interacting with the public and resolving inquiries promptly. Competitive pay range offered.
City Services Specialist - Front Desk & Planning in Manchester employer: City of Manchester, NH
Contact Detail:
City of Manchester, NH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Services Specialist - Front Desk & Planning in Manchester
✨Tip Number 1
Make sure to research the local government entity before your interview. Knowing their values and recent projects can help you connect your experience to their needs, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with the public, try role-playing common customer service scenarios with a friend. This will help you feel more confident when answering questions during the interview.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows that you're tech-savvy and ready to embrace the digital age in your new role.
We think you need these skills to ace City Services Specialist - Front Desk & Planning in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and office roles. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the City Services Specialist role. Share specific examples of how you've successfully handled customer inquiries in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with the public, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like how you’d interact with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at City of Manchester, NH
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a City Services Specialist. Familiarise yourself with the key tasks like answering calls and greeting visitors, so you can confidently discuss how your experience aligns with these duties.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you successfully resolved inquiries or handled difficult situations. This will demonstrate your ability to maintain effective relationships with the public.
✨Practice Your Communication Style
Strong communication skills are a must for this position. Practise speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Research the Local Government Entity
Take some time to learn about the local government entity in Manchester. Understanding their values and services will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
