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- Tasks: Assist with administrative tasks and customer service at West Ham Park.
- Company: Join the City of London Corporation, managing iconic parks enjoyed by millions.
- Benefits: Enjoy a competitive salary, 24 days leave, and a pension scheme.
- Why this job: Be part of a supportive team in beautiful open spaces, making a real impact.
- Qualifications: Experience in office administration and proficiency in MS Office required.
- Other info: This role is fully workplace based; no remote work options available.
The predicted salary is between 26100 - 28700 £ per year.
We are expanding our business support team and seeking a Support Services Assistant for our West Ham Park site.
About You: You enjoy working in an office environment, are flexible, proactive, and a problem-solver. You have strong customer service skills, good organisational skills with attention to detail and the ability to prioritise tasks. You thrive under pressure and work well in a team.
About Us: The City of London Corporation manages 11,000 acres of land in and around London, enjoyed by over 16 million visitors annually. We oversee iconic public spaces like Hampstead Heath, Highgate Wood, West Ham Park, and Queen’s Park, offering diverse wildlife, sporting facilities, historic sites, and more.
The Role: As part of the Business Services Division, you will be working in collaboration with the Chief of Staff and Assistant Director, North London Open Spaces (NLOS), with responsibility for performing a variety of administrative and clerical tasks to help ensure the smooth running of the division. Duties include customer service, general administration and supporting the team responsible for West Ham Park.
Ideal Candidate: You will have proven experience in office administration, are professional, discrete, and trustworthy. You are proficient in MS Office (Excel, Word, PowerPoint, Publisher, SharePoint, Teams), have excellent time management and organisational skills, strong problem-solving abilities, and attention to detail. You possess excellent written and verbal communication skills and have a positive, ‘can-do’ attitude.
Benefits Include:
- Competitive salary starting at £31,120 including inner London Weighting, depending on experience (clear incremental progress points).
- 24 days annual leave plus public holidays (or time in lieu where applicable).
- Pension scheme is operated in accordance with Local Government Pension Scheme.
- Bicycle Loan scheme.
- Travel card scheme.
- Offices in beautiful scenic open spaces.
Closing date: 12 noon on 7 May 2025.
To apply online please click the Apply online button below. Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OENV0438 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications. This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a Basic Disclosure & Barring Service check. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Support Services Assistant employer: City of London
Contact Detail:
City of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Assistant
✨Tip Number 1
Familiarise yourself with the City of London Corporation and its values. Understanding their commitment to public service and community engagement can help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role involves a lot of interaction with the public, sharing specific examples of how you've successfully handled customer queries or complaints can set you apart from other candidates.
✨Tip Number 3
Demonstrate your organisational skills by discussing any relevant tools or methods you use to manage your workload. Mentioning your proficiency in MS Office is great, but also talk about how you prioritise tasks effectively under pressure.
✨Tip Number 4
Prepare questions that show your interest in the role and the team dynamics. Asking about the challenges the team faces or how success is measured in the role can demonstrate your proactive attitude and genuine interest in contributing positively.
We think you need these skills to ace Support Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Support Services Assistant position. Tailor your application to highlight how your skills and experiences align with what the City of London Corporation is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in office administration and customer service. Provide specific examples that demonstrate your organisational skills, attention to detail, and ability to work under pressure.
Showcase Your Skills: Make sure to mention your proficiency in MS Office applications, as well as any other relevant software. Highlight your strong written and verbal communication skills, and provide examples of how you've successfully solved problems in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the organisation. Use this opportunity to convey your 'can-do' attitude and explain why you would be a great fit for the team at West Ham Park.
How to prepare for a job interview at City of London
✨Showcase Your Customer Service Skills
As a Support Services Assistant, strong customer service skills are essential. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Organisational Abilities
Highlight your organisational skills during the interview. Discuss how you prioritise tasks and manage your time effectively, especially when under pressure, as this role requires juggling multiple responsibilities.
✨Familiarise Yourself with MS Office
Since proficiency in MS Office is crucial for this position, brush up on your skills in Excel, Word, PowerPoint, and SharePoint. Be ready to discuss how you've used these tools in previous roles to enhance productivity.
✨Emphasise Team Collaboration
The role involves working closely with a team, so it's important to convey your ability to collaborate effectively. Share experiences where you've contributed to a team project or supported colleagues to achieve common goals.
