Senior Student Records Officer

Senior Student Records Officer

Full-Time 44110 - 49140 £ / year (est.) No working from home possible
City of London

At a Glance

  • Tasks: Manage student records and support enrolment and graduation events.
  • Company: Join the prestigious Guildhall School of Music & Drama in a vibrant community.
  • Benefits: Enjoy a competitive salary, hybrid working, and a supportive team environment.
  • Other info: Diverse and inclusive workplace with excellent career development opportunities.
  • Why this job: Make a real impact on students' experiences in a world-class institution.
  • Qualifications: Experience in higher education and proficiency in student record systems.

The predicted salary is between 44110 - 49140 £ per year.

Posting Start Date: 21/07/2026

Posting End Date: 17/08/2026

Department: Guildhall School of Music & Drama

Office Location: Guildhall School of Music and Drama

Salary: £44,110-£49,140 per annum inclusive of London Weighting

Contractual Hours: Full-time, 35 hours

Basis: Permanent

Workplace category: Hybrid

Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked as number one in Arts, Drama & Music by the Complete University Guide 2025, and in the top four in the world for Music and Performing Arts by the QS World University Rankings 2025, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles.

About you

We are seeking an enthusiastic and motivated student records specialist to join our Registry team as a Senior Student Records Officer. The Senior Student Records Officer will be a member of the Student Records Team in Registry (part of the Student & Academic Services Directorate). This role is one of two Senior Student Records Officers in the team. You will work collaboratively with colleagues across teams in Registry and academic departments, with a core focus on managing day-to-day student records functions and special projects.

The role holder will play a key role in managing the student lifecycle in SITS from the point of enrolment through to graduation, taking the lead on enrolment events. This will include overseeing Registry’s management of student records for assessments and progression, including Assessment Board operation. You will have experience of working in higher education in a professional services role, supporting functions related to student records and/or assessment. You will be confident in using a student record system (ideally SITS) for day-to-day record management with an interest in making system improvements and maximising efficiency. You will be committed to providing excellent customer service and have enthusiasm for delivering high quality experiences for students related to key events such as enrolment and graduation. You will bring a collaborative and collegial mindset with excellent team-working skills.

What we offer

This is an excellent opportunity to play an important role in a team with a varied remit within a distinctive specialist institution. You will work closely with professional services and academic colleagues, contributing to an effective service for stakeholders. You will join a busy, committed and friendly Registry team and make a sustained contribution to institutional projects and enhancements. This role is eligible for hybrid working.

Closing date: 12 noon on 17 August 2026

Interviews will be held on 1st and 2nd September 2026

To apply please click on the apply now button. Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OOGS9295. A minicom service for the hearing impaired is available on 020 7332 3732.

Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities – if you have a disability and need help with the application process please contact us.

Senior Student Records Officer employer: City of London

The City of London is an exceptional employer, offering a unique opportunity for professional growth as an Apprentice Trading Standards Officer in the heart of Guildhall. With a strong emphasis on structured training and development, employees are supported in their journey to tackle important regulatory challenges while working within a dedicated team. The vibrant work culture fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment in public service.

City of London

Contact Details:

City of London Recruitment Team

We think you need these skills to ace Senior Student Records Officer

Student Records Management
SITS System Proficiency
Customer Service Excellence
Team Collaboration
Project Management
Attention to Detail
Higher Education Experience