At a Glance
- Tasks: Provide top-notch admin support to students and staff in a creative environment.
- Company: Join the Guildhall School of Music & Drama, a hub for creativity and innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Embrace a dynamic workplace with a commitment to diversity and inclusion.
- Why this job: Make a real impact in the arts while honing your organisational skills.
- Qualifications: Strong organisational skills and experience in student records administration.
The predicted salary is between 38080 - 42150 £ per year.
Department: Guildhall School of Music & Drama
Location: Guildhall School of Music and Drama
Salary: £38,080 to £42,150 per annum including Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Permanent
Workplace category: Hybrid
About the Role
Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high‑quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment.
Key responsibilities include:
- Support the end‑to‑end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution.
- Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality, and adherence to retention policies.
- Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality.
- Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues, and respond to student and staff enquiries within agreed timeframes.
About You
This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast‑paced, collaborative environment. We are looking for a highly organised, detail‑focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer‑focused manner. Comfortable working both independently and as part of a team, they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service, and equality and diversity is essential.
On‑Site Requirements and Flexible Working
This role is primarily based on‑site, with opportunities for flexible working outside of term time. Within the Drama, Production & Design team, in‑person working is highly valued to enable observation, connection, and development through shared learning and professional interaction.
Closing Date 12pm noon on Monday 1st June 2026. Late applications will not be accepted. The vacancy may close early if sufficient applications are received.
EEO Statement Guildhall School welcomes applications from people of all backgrounds and experiences. We encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are under‑represented at Guildhall School. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who are considered under this scheme and meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities. The Guildhall School is committed to Safeguarding and promoting the welfare of children and adults at risk and expects all employees, workers, and volunteers to share this commitment.
Drama, Production & Design Administration Officer (Records) in London employer: City of London
The Guildhall School of Music & Drama is an exceptional employer, offering a vibrant and creative work environment in the heart of London. With a strong commitment to employee growth, the school provides opportunities for professional development and encourages a culture of collaboration and innovation. Employees benefit from a hybrid working model, competitive salary, and a supportive atmosphere that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Drama, Production & Design Administration Officer (Records) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with alumni from your school. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you tailor your responses and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Drama, Production & Design Administration Officer (Records) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Drama, Production & Design Administration Officer role. Highlight your experience with student records and assessment administration, as well as your organisational skills. We want to see how you fit into our creative environment!
Show Off Your Attention to Detail:In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who can demonstrate their attention to detail, especially when it comes to managing data and records.
Be Clear and Concise:When writing your cover letter, get straight to the point. Use clear language to explain why you're the perfect fit for the role. We love a good story, but keep it relevant and focused on your skills and experiences that match the job description.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details correctly. Plus, it shows us you’re serious about joining our team at the Guildhall School of Music & Drama.
How to prepare for a job interview at City of London
✨Know Your Stuff
Familiarise yourself with the key responsibilities of the role, especially around student assessment processes and record management. Be ready to discuss how your previous experience aligns with these tasks, showcasing your attention to detail and organisational skills.
✨Showcase Your Tech Savvy
Since the role involves using specialist systems and databases, prepare to talk about your experience with similar tools. Bring examples of how you've resolved data issues or improved processes in past roles, demonstrating your confidence with digital systems.
✨Communicate Clearly
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and professionally, especially when discussing how you handle enquiries and casework. Consider preparing a few scenarios where you successfully managed communication challenges.
✨Emphasise Your Adaptability
This role requires someone who can manage competing priorities in a fast-paced environment. Think of examples from your past where you had to adapt quickly to changes or juggle multiple tasks, and be ready to share these during the interview.
