At a Glance
- Tasks: Support busy IT departments with admin tasks and help deliver tech projects.
- Company: Join the Barbican, Europe's largest multi-arts venue, and the Guildhall School.
- Benefits: Enjoy a great pension, discounts, free event tickets, and access to museums.
- Why this job: Be part of a vibrant community and make a real impact in the arts.
- Qualifications: Experience in administration, strong communication skills, and a passion for IT.
- Other info: We value diversity and encourage applications from underrepresented groups.
The predicted salary is between 36000 - 60000 Β£ per year.
The Barbican is Europe's largest multi-arts and conference venue presenting a diverse range of art, music, theatre, dance, film, and education events. The Guildhall School of Music & Drama is a vibrant, international community of young musicians, actors, and production artists in the heart of the City of London. We produce outstanding graduates whose talents light up stages and concert platforms throughout the world.
In this role of IT Team Administrator, youβll play a key role in providing administrative support to our two busy IT departments. The Barbican team provides support to staff, artists, contractors, commercial events, and exhibitions. The Guildhall School team supports students, staff and commercial events. You will report directly to the Head of IT at the Barbican Centre and the Guildhall School.
To be successful in your application you will have experience of working as an administrator in a busy office environment. With your excellent oral and written communication skills, you will have excellent customer service skills and be a team player with the ability to multi-task. A genuine interest in Information Technology would also be of advantage as would experience of intranet administration. You will possess a high degree of proficiency with the Microsoft Sharepoint packages and working with databases, along with experience of:
- undertaking IT projects using Agile Project Management methodology
- planning, designing, delivering and assessing training for individuals and large groups in the use of specialist software, and have a desire to further develop in this area
- writing and updating software guidance / training manuals.
Days of work will be on Monday and Tuesday, and then either a Wednesday, Thursday, or Friday.
We offer a wide range of staff benefits including a great pension scheme, season ticket, cycle to work scheme, tickets to Barbican events, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will also have access to an Employee Assistance Programme, trained Mental Health First aiders and City of London staff networks.
As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority: D / deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. If you are a disabled person and need adjustments to the application process please contact us.
Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and/or have been racialised as 'ethnic minorities'.
Closing date for applications is: 12 noon, Tuesday 12th December 2023. Interviews will take place the first and second week of January 2024. For any further information on the role please see the job information pack, or contact careers@barbican.org.uk. Alternatively, please contact the Corporate HR on 020 7332 3978 (24hr answerphone) or email cru@cityoflondon.gov.uk quoting reference BC1085. A minicom service for the hearing impaired is available on 020 7332 3732.
IT Administrator employer: City of London
Contact Detail:
City of London Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Administrator
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the Barbican or Guildhall School. You never know who might give you a heads-up about job openings or even put in a good word for you!
β¨Tip Number 2
Prepare for the interview by researching the Barbican and Guildhall School. Understand their mission, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Tip Number 3
Show off your skills! If you have experience with Microsoft SharePoint or Agile Project Management, be ready to discuss specific examples of how you've used these tools effectively in past roles. Real-life stories can make you stand out!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows that you're proactive and serious about the opportunity. Good luck!
We think you need these skills to ace IT Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the IT Administrator role. Highlight your experience in busy office environments and any relevant IT skills. We want to see how your background fits with what weβre looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and customer service experience. Let us know why youβre passionate about this role and how you can contribute to our teams.
Show Off Your IT Skills: Donβt forget to mention your proficiency with Microsoft SharePoint and any experience with databases. If youβve worked on IT projects or created training manuals, make sure to include that too β we love seeing those skills!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. Itβs the best way to ensure your application gets to us directly, and we canβt wait to hear from you!
How to prepare for a job interview at City of London
β¨Know Your IT Stuff
Brush up on your knowledge of IT administration, especially around Microsoft SharePoint and databases. Be ready to discuss any relevant experience you have with intranet administration or Agile Project Management methodology.
β¨Show Off Your Communication Skills
Since this role involves supporting various teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in previous roles, especially in busy office environments.
β¨Demonstrate Customer Service Savvy
Think of specific instances where you've provided excellent customer service. The Barbican values a team player, so be ready to share how youβve collaborated with others to solve problems or improve processes.
β¨Prepare for Training Discussions
Since the role includes planning and delivering training, consider how you would approach this. Have examples ready of any training you've conducted or materials you've created, like software guidance manuals.