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- Tasks: Lead housing management teams and drive innovation for better resident experiences.
- Company: Join the City of London Corporation, a leader in community services.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to equal opportunities.
- Why this job: Make a real impact in housing management across London with a focus on community.
- Qualifications: Degree level education and proven leadership experience in complex organisations.
The predicted salary is between 77400 - 87880 £ per year.
Salary: £77,400 - £87,880 per annum inclusive of all allowances
Contractual Hours: 35 hours per week
Basis: Full-Time, Permanent
Workplace category: Workplace Based
Department: Community & Children’s Services – Housing
Grade: H
The City of London Corporation is seeking an experienced Head of Housing Management to provide visionary leadership and operational oversight across its housing portfolio in the City of London and six London Boroughs.
Main Responsibilities
- Provide strategic leadership and embed customer care standards across all housing management teams.
- Lead and support managers, fostering a high‑performing, inclusive culture.
- Oversee tenancy, home ownership, sheltered living, income collection, estate services, housing needs and neighbourhood development and engagement.
- Ensure regulatory compliance, robust active risk management, and strong governance.
- Manage a combined workforce and operational budget exceeding £5.5 million, ensuring value for money and financial control.
- Drive innovation, service co‑design, and digital transformation to enhance resident experience.
- Collaborate with internal and external partners to deliver corporate priorities.
About You
- Educated to degree level in a relevant discipline or possess equivalent experience.
- Appropriate management qualification (e.g. ILM) and evidence of continuing professional development.
- Chartered Institute of Housing qualification (level 4) and membership in a relevant professional body.
- Proven track record as a senior leader in a large, complex organisation.
- Strong financial management skills, including budget oversight and income collection.
- Experience of delivering resident‑focused successful service improvement, risk management, and governance programmes.
- Excellent communication, people management, and collaborative working skills.
- Commercial acumen and ability to maximise financial returns and operational efficiencies.
Closing date: 23:59pm on Wednesday 13th May 2026
It is a legal requirement that the successful applicant obtain a standard or enhanced Disclosure & Barring Service check.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications.
Head of Housing Management employer: City of London
Contact Detail:
City of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Housing Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the City of London Corporation and its housing initiatives. Show us you’re not just another candidate; demonstrate your passion for enhancing resident experiences and driving innovation in housing management.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for housing management and how you can lead teams effectively. We want to hear how you’ll foster an inclusive culture and ensure compliance while managing budgets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Housing Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Housing Management role. Highlight your leadership experience and any relevant qualifications, like your Chartered Institute of Housing membership.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about housing management and how your vision aligns with our goals at the City of London Corporation.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've driven innovation or improved services in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at City of London
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of the Head of Housing Management role. Familiarise yourself with the City of London Corporation’s housing portfolio and understand the key challenges they face. This will help you demonstrate your strategic vision and operational oversight during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and fostering an inclusive culture. Think about specific instances where you’ve driven service improvements or managed a diverse workforce. This will show them you can lead effectively and inspire others.
✨Financial Savvy is Key
Brush up on your financial management skills, especially regarding budget oversight and income collection. Be ready to discuss how you’ve maximised financial returns in previous roles. This will reassure them that you can handle their £5.5 million budget with confidence.
✨Collaborate and Communicate
Highlight your ability to work with internal and external partners. Prepare to discuss how you’ve successfully collaborated on projects in the past. Strong communication skills are essential for this role, so be sure to convey your ideas clearly and confidently.