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- Tasks: Lead content creation and engagement strategies to enhance visitor experiences at Tower Bridge.
- Company: Join the iconic Tower Bridge, a cultural landmark in London with a mission for social impact.
- Benefits: Competitive salary, flexible working options, and a chance to shape cultural transformation.
- Why this job: Be part of an exciting transformation programme that connects diverse audiences with heritage.
- Qualifications: Proven experience in audience engagement, storytelling, and leading diverse teams.
- Other info: Opportunity to work in a dynamic environment with a commitment to equity and inclusion.
The predicted salary is between 68300 - 77400 £ per year.
City of London
Region: London
Salary / Fee: From £68,300 to £77,400
Job Type: Full-time
Contractual Hours: 35 hours per week
Basis: Fixed Term contract - 3 years
Closing Date: 12 noon on Monday 16 February 2026
Interviews are expected to take place on Thursday, 5 March 2026 in person at Tower Bridge Offices, Tower Bridge Road, London SE1 2UP. As part of the interview process, candidates will be required to deliver a presentation.
About us
Tower Bridge is a working bascule bridge, a leading events venue, and an iconic visitor attraction, welcoming almost one million visitors each year. It is one of five bridges supported and maintained by the charity City Bridge Foundation, which is also London’s biggest independent charitable funder. This is an exciting time to join us. Tower Bridge is embarking on an ambitious transformation programme – Tower Bridge in Motion – shaping the future of London’s defining landmark. Through major initiatives and estate-wide improvements, the programme will enhance visitor experiences, inspire innovation and strengthen community engagement, while preserving and celebrating the Bridge’s unique cultural heritage. Our vision is to be an exemplar visitor attraction driven by social values that excites, inspires, engages and connects everyone we reach and encounter.
About the role
We are seeking an experienced and inspiring Head of Content and Engagement to support our transformation programme. This new leadership role offers a unique opportunity to redefine how diverse audiences experience and connect with Tower Bridge. As Head of Content and Engagement, you will build and lead a new team to create authentic, inclusive and inspiring storytelling, experiences and programmes that bring Tower Bridge’s unique heritage to life and position it as a socially driven cultural destination. This role is offered on a three-year fixed-term basis.
About you
- Passionate about storytelling, audience engagement, and cultural transformation.
- A cultural innovator, with proven experience in heritage, learning, and audience engagement.
- An inspirational leader, skilled at managing multi-disciplinary teams and delivering impactful content and engagement strategies.
- Skilled in developing inclusive programmes and building partnerships with diverse communities.
- Experienced in leading STEAM learning, interpretation, or audience engagement within museums, cultural institutions, or heritage sites.
- Data-driven, using audience insights to shape strategy and measure impact effectively.
- Comfortable operating at senior levels within complex organisations and collaborating effectively across teams.
- Passionate about our mission and charitable purpose, with a strong commitment to equity, diversity and inclusion, and sustainability and climate action.
The City of London Corporation is City Bridge Foundation’s sole Trustee and employer. We welcome applications from all sectors and communities. Equity, diversity and inclusion is as important in our staff and governance as it is in our work. We are a Disability Confident employer and positively welcome applications from disabled people.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly. Requests will be considered by the recruiting manager in line with our policies and business needs.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Become a member of a supportive and resourceful network of museum and heritage educators.
Head of Content and Engagement – Tower Bridge employer: City of London
Contact Detail:
City of London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Content and Engagement – Tower Bridge
✨Tip Number 1
Get to know Tower Bridge inside out! Research its history, current initiatives, and community engagement efforts. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your presentation skills! Since you'll need to deliver a presentation during the interview, rehearse your content with friends or family. Make sure it’s engaging and showcases your storytelling abilities.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Tower Bridge on LinkedIn. They can provide insights into the culture and expectations, which could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Tower Bridge and contributing to its exciting transformation.
We think you need these skills to ace Head of Content and Engagement – Tower Bridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for storytelling and audience engagement shine through. We want to see how excited you are about the role and how you can contribute to our mission at Tower Bridge.
Tailor Your Experience: Make sure to highlight your relevant experience in heritage, learning, and audience engagement. We’re looking for someone who can bring their unique skills to the table, so don’t be shy about showcasing your achievements!
Be Authentic: We value authenticity, so be yourself in your application. Share your personal journey and how it aligns with our vision of creating inclusive and inspiring experiences at Tower Bridge.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to make your application stand out.
How to prepare for a job interview at City of London
✨Know Your Story
As the Head of Content and Engagement, storytelling is key. Prepare to share your own narrative about how you've engaged audiences in the past. Think about specific examples where your innovative approach made a difference.
✨Engage with the Mission
Familiarise yourself with Tower Bridge's mission and transformation programme. Be ready to discuss how your values align with theirs, especially around equity, diversity, and inclusion. Show them you’re not just a fit for the role, but for their culture too.
✨Presentation Prep
Since you'll need to deliver a presentation, practice is essential. Create a clear, engaging presentation that showcases your vision for content and engagement at Tower Bridge. Make sure it reflects your understanding of their unique heritage and audience needs.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the organisation. Inquire about their current challenges in audience engagement or how they measure the impact of their programmes. This shows you're proactive and genuinely interested.
