At a Glance
- Tasks: Provide top-notch admin support in a creative environment for drama and production.
- Company: Join the Guildhall School of Music & Drama, a hub of creativity and talent.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Flexible working options available outside term time; diverse and inclusive workplace.
- Why this job: Make a real impact in the arts while honing your organisational skills.
- Qualifications: Strong organisational skills and experience in student records administration required.
The predicted salary is between 38080 - 42150 £ per year.
Department: Guildhall School of Music & Drama
Location: Guildhall School of Music and Drama
Salary: £38,080 to £42,150 per annum including Inner London Weighting
Contractual Hours: 35 hours per week
Basis: Permanent
Workplace category: Hybrid
About the Role
Reporting to the Production Arts & Drama Administration Manager (Programmes), you will provide high‑quality administrative support to academic staff and students across both departments. The role offers a varied and autonomous workload, with the opportunity to make a meaningful contribution within a busy and creative environment.
Key responsibilities include:
- Support the end‑to‑end student assessment process in line with academic regulations, deadlines, and quality assurance requirements, including preparation of templates, mark entry, and feedback distribution.
- Maintain accurate, secure, and compliant student records, ensuring high standards of data quality, confidentiality, and adherence to retention policies.
- Monitor and record student engagement, escalating concerns appropriately and ensuring staff are informed of relevant learning support arrangements while maintaining confidentiality.
- Use specialist systems and databases (e.g. student records systems and virtual learning environments) to ensure data consistency, resolve issues, and respond to student and staff enquiries within agreed timeframes.
About You
This role is ideal for someone with strong organisational skills, attention to detail, and the ability to work proactively in a fast‑paced, collaborative environment. We are looking for a highly organised, detail‑focused and proactive professional with experience of student records and assessment administration within UK Higher Education. The ideal candidate will be confident working with data and systems, and able to manage competing priorities while maintaining accuracy and meeting tight deadlines. They will have strong communication skills and the ability to handle a range of enquiries and casework in a clear, professional and customer‑focused manner. Comfortable working both independently and as part of a team, they will be adaptable, numerate, and confident using digital systems and Microsoft Office. A commitment to continuous improvement, high standards of service, and equality and diversity is essential.
On‑Site Requirements and Flexible Working
This role is primarily based on‑site, with opportunities for flexible working outside of term time. Within the Drama, Production & Design team, in‑person working is highly valued to enable observation, connection, and development through shared learning and professional interaction.
Closing Date
12pm noon on Monday 1st June 2026. Late applications will not be accepted. The vacancy may close early if sufficient applications are received.
EEO Statement
Guildhall School welcomes applications from people of all backgrounds and experiences. We encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are under‑represented at Guildhall School. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who are considered under this scheme and meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities. The Guildhall School is committed to Safeguarding and promoting the welfare of children and adults at risk and expects all employees, workers, and volunteers to share this commitment.
Drama, Production & Design Administration Officer (Records) employer: City of London
The Guildhall School of Music & Drama is an exceptional employer, offering a vibrant and creative work environment in the heart of London. With a strong commitment to employee growth, the school provides opportunities for professional development and values collaboration and innovation among its staff. The hybrid working model allows for flexibility while maintaining a focus on in-person engagement, ensuring that employees can thrive both individually and as part of a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Drama, Production & Design Administration Officer (Records)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with alumni from your school. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Practise common interview questions and think about how your skills align with what they’re looking for.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed projects or handled data in previous roles. This will demonstrate your ability to thrive in a busy environment, just like the one at Guildhall School.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our community at StudySmarter.
We think you need these skills to ace Drama, Production & Design Administration Officer (Records)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Drama, Production & Design Administration Officer role. Highlight your experience with student records and assessment administration, as well as your organisational skills. We want to see how you fit into our creative environment!
Show Off Your Attention to Detail:In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who can demonstrate their attention to detail, especially when it comes to managing data and records.
Be Clear and Concise:When writing your cover letter, get straight to the point. Use clear language to explain why you're the perfect fit for the role. We love a good story, but keep it relevant to the job and your experiences!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details correctly. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at City of London
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the responsibilities like student assessment processes and data management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure.
✨Be Data Savvy
Brush up on your knowledge of student records systems and databases. If you have experience with specific tools or software, mention them during the interview. This will demonstrate your technical competence and readiness to tackle the role's requirements.
✨Emphasise Communication Skills
The job involves handling enquiries and casework, so be prepared to discuss how you've effectively communicated with students and staff in the past. Share examples that highlight your customer-focused approach and ability to maintain professionalism in various situations.
