At a Glance
- Tasks: Design and implement innovative digital services while providing technical support.
- Company: Join the City of London Corporation's dynamic Digital Solutions Team.
- Benefits: Competitive salary, hybrid work model, and professional development opportunities.
- Other info: Collaborative environment with excellent career growth and flexible working options.
- Why this job: Make a real impact on digital services that shape the future of the city.
- Qualifications: Experience with Granicus platform and strong problem-solving skills required.
The predicted salary is between 44000 - 62000 £ per year.
The City of London Corporation is seeking a motivated Business Application Analyst to join our growing Digital Solutions Team. This role will design and implement new and improved digital services using our Granicus Service and Digital Forms platform (Firmstep).
The Role
- Design and implement new digital services.
- Work closely with business stakeholders to redesign services end to end.
- Deliver 3rd line support and resolve issues end-to-end.
- Assist with upgrades, development work and digital service improvements.
- Maintain documentation, support DR planning and produce user-friendly training materials.
You will additionally:
- Provide expert technical advice and guide complex IT decisions.
- Lead requirements definition, solution research and support procurement.
- Own major incident resolution and support release, deployment and change processes.
- Oversee digital development workstreams and manage supplier relationships.
About You
- Granicus experience.
- Strong business analysis or application support experience.
- Knowledge of digital technologies and how they support operational goals.
- Excellent problem-solving, analysis and communication skills.
- Excellent understanding and experience building and managing processes using Granicus Govservice (Firmstep) platform.
- Knowledge of database technology such as Microsoft SQL Server.
- Knowledge of HTML and CSS.
- Experience delivering digital improvements and engaging proactively with stakeholders.
- Advanced skills in MS Word, Excel and PowerPoint.
- Industry qualifications or equivalent experience (desirable).
Why Join Us?
You’ll work in a collaborative environment, supporting vital digital solutions and helping shape the future of digital services at the City of London. We offer excellent development opportunities, including support for professional accreditation. Some out-of-hours work may occasionally be required. If you’re driven, customer-focused and ready to make a real impact through technology, we’d love to hear from you.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.
Closing date: 23:59 on 23 March 2026
Interviews will be held: First round of interviews will take place 7th April (via Teams). Second round of interviews will take place W/c 20th April (face to face).
To apply online please click the Apply online button below. Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OCHA1152 if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.
The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications.
Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.
Business Application Analyst employer: City of London
The City of London Corporation is an exceptional employer, offering a collaborative work environment where you can make a meaningful impact on digital services. With a strong focus on employee development and support for professional accreditation, you'll have ample opportunities to grow your skills while contributing to vital digital solutions. Located in the heart of London, we embrace flexible working arrangements, ensuring a healthy work-life balance for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Business Application Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what City of London values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges City of London might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at City of London!
✨Direct Apply to City of London
Let's not forget to apply directly through the City of London website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Application Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at City of London.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at City of London. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at City of London
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
