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- Tasks: Lead the IT Support Desk and provide first line support in a vibrant educational setting.
- Company: City of London Schools, dedicated to safeguarding and promoting children's welfare.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a difference in education while enhancing your IT support skills across multiple sites.
- Qualifications: Experience in IT support, strong organisational and interpersonal skills required.
- Other info: Join a dynamic team committed to excellence in IT support.
The predicted salary is between 44110 - 49140 £ per year.
A Helpdesk Manager is required to lead the IT Support Desk for City of London School, City of London School for Girls, and City Junior School, while also providing first line IT support for City Junior School. This role is ideal for someone with experience working across multiple sites or organisations, who possesses strong organisational and interpersonal skills and is committed to delivering excellent IT support in a dynamic educational environment.
City Schools is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
Further information about the Schools and a copy of the most recent ISI Inspection report are available on the school websites.
Helpdesk Manager & Support Engineer in London employer: City of London School
Contact Detail:
City of London School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Manager & Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or IT support. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past experiences and successes in managing helpdesk teams. This will set you apart from other candidates.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to IT support and management. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace Helpdesk Manager & Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and management. We want to see how your skills align with the needs of our schools, so don’t be shy about showcasing your organisational and interpersonal skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering excellent IT support in an educational environment. We love seeing genuine enthusiasm for the role!
Showcase Relevant Experience: If you've worked across multiple sites or organisations before, make sure to mention it! We value versatility and want to know how your past experiences can benefit our schools.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at City of London School
✨Know Your Stuff
Make sure you brush up on your IT support knowledge, especially in areas relevant to educational environments. Familiarise yourself with common issues that schools face and be ready to discuss how you've tackled similar challenges in the past.
✨Showcase Your Leadership Skills
As a Helpdesk Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've managed teams or projects before, focusing on your organisational skills and how you’ve motivated others to deliver excellent service.
✨Understand the School's Values
Research the City of London Schools and their commitment to safeguarding and promoting welfare. Be prepared to discuss how your values align with theirs and how you can contribute to creating a safe and supportive environment for students.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the role, the team dynamics, and the school's approach to IT support. This shows your genuine interest and helps you assess if it's the right fit for you.
