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- Tasks: Lead and manage Learning & Development operations to enhance workforce skills and inclusivity.
- Company: Join the City of London Police, a vital force in keeping the city safe.
- Benefits: Competitive salary, flexible working, generous leave, and access to wellness programmes.
- Why this job: Make a real impact on community safety while developing your leadership skills.
- Qualifications: Experience in financial management and team leadership is essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 51000 - 58000 £ per year.
Overview
This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. City of London Police play a vital role in keeping the City of London diverse community safe. As a Staff Member you will be helping to make the city safer and deliver a valued service for those that live, work and visit the city.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly. The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
About The Team
The Learning and Development (L&D) department is a busy and dynamic team with the overarching purpose of supporting the City of London Police strategic aims and objectives by developing an innovative, skilled and agile workforce in a culture that supports inclusivity and empowers our people.
About The Role
To manage L&D business operations effectively by ensuring effective business delivery. To develop and lead the business function of the department, liaising closely with Finance and Human Resources and internal and external partners, and leading Procurement, Administration and other resource management. To lead on priority areas including the development of an Income Generation Strategy and Training Needs Analysis to inform the annual Force Strategic Training Plan. Ensuring full and effective use of resources in line with City of London Police strategy. In conjunction with finance, to construct and manage a viable budget to achieve stated force training aims (2018 budgetary responsibility in the region of £1m). Post holder will work in conjunction with the Chief Inspector L&D and report to Superintendent Professionalism and Trust. Management responsibility for Administration Team within L&D and performance output.
Responsibilities
- Training Needs analysis and Strategic training Plan: Lead on the force Training Needs analysis to develop a Force Strategic Training plan linked at high level to the Strategic workforce Plan, Force Management Statement, Policing Plan and Strategic Patrol Plan. To manage an annual process to ensure changing training needs are captured, recorded and delivered. Develop a costed annual strategic training plan in line with set budget and priorities. Identifying internal and external suppliers to meet the force need.
- Income Generation Strategy: Be accountable for delivery of the L&D income generation strategy with a short-term return of £156,000 year 1 and an expected increase year on year. Advise re spend, ensuring within budget and advising which courses are likely to be more profitable. Implementation of pricing strategy in full consideration of relevant market knowledge. Lead on stakeholder and contract management including implementation of systems to manage external delegates. Line manage administration staff assigned to this project. Set and manage a commercially viable budget in conjunction with finance.
- Business management: Provide business input into the creation of any L&D operating partnerships or associated contractual relationships including responsibility for contracts and procurement. In conjunction with C/Insp L&D to manage quality assurance returns to the College of Policing including development of meaningful Equality Impact Assessments. Working closely with HR and finance in relation to reporting, analysis of data and issues, making recommendations to mitigate risk.
- People management: Lead, manage and be accountable for the provision of L&D administration, ensuring the delivery of customer focused services. Aligning staff managed CPD objectives and aspirations to both L&D and CoLP. Development of career pathways for Police Staff including curriculum mapping and resource management to deliver training identified. Using expertise to coach in business skills.
Requirements
For this role, we need you to have experience of:
- Significant experience of financial management including the construction and management of a significant budget, understanding of profit and loss and costing models.
- Experience of working within learning and development/training/teaching services (desirable).
- Experience of staff management, team building and staff development.
- Experience in developing and managing policy and procedures.
- Experience in delivering excellent performance results against a challenging plan within deadlines.
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact: Detective Chief Supt Kate MacLeod @ Kate.MacLeod@cityoflondon.police.uk or Chief Inspector Daniel Murphy @ Daniel.Murphy@cityoflondon.police.uk.
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role. The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework. Applicants who fail to address the skills/knowledge/experience of the job description will not be considered. The closing date for applications is 12pm on Friday 6th of February 2026.
Benefits
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it is vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office-based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force Has a Number Of Staff Support Networks That Can Offer You Support And Advice. Applicants Are Very Welcome To Contact The Networks Directly If They Need Any Support Or Ask Any Question Before They Apply.
LGPS Pension Scheme - Local Government Pension Scheme explained - Which? Access to Blue Light Card scheme - Welcome to Blue Light Card. Discounts within the Square Mile specifically for City of London Police employees. Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes. 29 days' annual leave + bank holidays, increasing up to 33 days with continuous service. Season Ticket Loans.
Learning & Development Head of Operations in London employer: City of London Police
Contact Detail:
City of London Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Head of Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Learning & Development Head of Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Learning & Development Head of Operations. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your skills in financial management, team leadership, and strategic planning. We want to see how you've made a difference in your previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at City of London Police
✨Know Your Numbers
Since this role involves significant financial management, brush up on your budgeting skills. Be ready to discuss how you've constructed and managed budgets in the past, and think of specific examples where you’ve successfully navigated profit and loss scenarios.
✨Showcase Your Leadership Skills
This position requires strong people management abilities. Prepare to share experiences where you've led teams, developed staff, or implemented training programmes. Highlight how you foster inclusivity and empower your team members.
✨Understand the Strategic Context
Familiarise yourself with the City of London Police's strategic aims and objectives. Be prepared to discuss how your vision for Learning and Development aligns with their goals, particularly around creating an agile workforce and addressing training needs.
✨Prepare for Competency Questions
The interview will test your skills against the College of Policing Competency and Values Framework. Review the framework and prepare examples that demonstrate your competencies, especially in delivering performance results under pressure and managing policies effectively.
