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- Tasks: Allocate duties and training for police officers, ensuring effective resource management.
- Company: Join the City of London Police, a vital force in keeping the city safe.
- Benefits: Enjoy competitive salary, flexible working, and access to wellness programmes.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in administration and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 31000 - 38000 £ per year.
Overview
- Contract type: Permanent
- Rank/grade: C
- Salary: Starting Salary £31,160 + £6,920 London Weighting totalling £38,080 per annum
- Directorate/department: Local Policing
- Vetting level required: RV/CTC
- Location: New Street – Hybrid
This role is open to all Police Staff / external candidates who meet the essential criteria of the person specification, regardless of current grade.
The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.
Who are we?
As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. City of London Police play a vital role in keeping the City of London diverse community safe. As a Staff Member you will be helping to make the city safer and deliver a valued service for those that live, work and visit the City.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly. The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those who are disabled, have long-term health conditions, and/or are neurodivergent, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.
About The Team
The City of London Police Duty Planning team is made up of police officers and police staff. Working alongside the Ops Planning Team, we are responsible for ensuring officer and staff duties and training are accurately recorded on the Force's Duty Management and training databases, and for resourcing events and frontline roles with appropriately skilled officers.
Our work is varied, encompassing shift pattern creation, system testing, the organisation and allocation of mandatory training and the resourcing of planned and ad hoc events, ensuring critical roles are covered, and that all duties and leave is recorded. It requires the use of a range of databases and systems, including Duties Desktop, DMS, Discoverer, Chronicle and Everbridge, as well as the ability to apply Police Regulations, the Corporation Employee Handbook, the Working Time Directive and Health and Safety legislation, to make the most effective use of resources, while also maintaining a duty of care to officers and staff.
About The Role
Reporting to the Duties Manager, the Duties Administrator's primary function is to allocate duties and training and ensure officers and staff are made aware of their duty requirements. It is an interesting and responsible role, ideally suited to someone who is committed and self-motivated, with good judgement and excellent attention to detail. You will be working with colleagues to ensure minimum numbers are maintained and critical roles covered, and that both planned and short/no notice events are resourced, so you must be able to manage and prioritise your workload, work to deadlines, problem-solve and keep on top of changes. You will use and could become involved with testing a range of systems and databases, in addition to Microsoft Outlook, Word, Excel and PowerPoint. You will interact with officers and staff of all ranks and grades, and be required to follow, apply and explain policies, procedures and legislation, so will either have existing knowledge or be willing and able to learn these.
Responsibilities
- Allocating duties and mandatory training to officers and staff, sometimes to tight deadlines, ensuring that resources are used effectively, financial and operational implications are considered, and minimum numbers are maintained.
- Managing and maintaining manual and computer records pertaining to the leave, duties and skills of all officers and staff.
- Implementing moves, transfers and attachments and shift pattern changes for officers and staff.
- Receiving enquiries from officers and staff of all ranks and grades, in person, over Teams/phone calls, and email, and providing appropriate advice and customer service.
- Organising, attending and participating in meetings.
- Prepared to attend work at short notice, or to remain at work when necessary.
Requirements
- Previous experience of working within an administrative environment.
- Excellent oral and written communication skills, including the ability to negotiate.
- Ability to work as part of a team.
- High levels of commitment, self-motivation and good judgement skills.
- Proven ability to work methodically, pro-actively and to prioritise workload with the minimum supervision.
- Good standard of IT skills including Excel, Word and Outlook.
- Experience with Duty Management and HR Systems, or the ability to quickly learn these.
- Working knowledge of Police Regulations, Health and Safety legislation, and the Working Time Directive, or the ability to quickly learn these.
This vacancy is open only to those who have the right to work in the UK.
If you would like to discuss the role please contact: Chloe Gambell, Duties Manager – 0207 601 2568 / Darren Brockwell, Acting Duties Sergeant – 0207 601 2565.
Selection Process
As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role. The application and interview will be tested under Level 1 of the College of Policing Competency and Values Framework. Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
The closing date for applications is Friday 6th February 2026 at 17:00. Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held Week commencing to be confirmed.
We strive to ensure all our information and services are accessible to and usable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via HRservices@cityoflondon.police.uk.
Benefits
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it's vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.
The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.
The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply.
For further information on the networks and their contact details please visit this link.
LGPS Pension Scheme - Local Government Pension Scheme explained - Which?
Access to Blue Light Card scheme - Welcome to Blue Light Card
Discounts within the Square Mile specifically for City of London Police employees
Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes
25 days' annual leave + bank holidays, increasing up to 34 days with continuous service
Season Ticket Loans
Duties Administrator in London employer: City of London Police
Contact Detail:
City of London Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duties Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the City of London Police on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for that interview! Research common questions for administrative roles and practice your answers. We want you to show off your skills in managing duties and prioritising workloads.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you’re excited about the role and how you can contribute to making the City safer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the City of London Police.
We think you need these skills to ace Duties Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Duties Administrator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Showcase Your Attention to Detail: As a Duties Administrator, attention to detail is key! Make sure your application is free from typos and errors. This not only reflects your professionalism but also your ability to manage important information accurately.
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at City of London Police
✨Know Your Stuff
Make sure you understand the key responsibilities of a Duties Administrator. Familiarise yourself with the systems mentioned in the job description, like Duties Desktop and DMS. Being able to discuss how you've used similar systems or your willingness to learn will show you're ready for the role.
✨Show Off Your Communication Skills
Since you'll be interacting with officers and staff at all levels, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to negotiate and provide excellent customer service.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've had to manage tight deadlines or resolve conflicts. Be ready to share these examples during the interview, as they’ll highlight your ability to prioritise workload and make sound judgments under pressure.
✨Emphasise Your Team Spirit
The role requires working closely with others, so be prepared to discuss your experience in team settings. Share how you've contributed to team success in the past and your approach to collaboration. This will show that you’re not just a lone wolf but someone who thrives in a team environment.
